Healthcare Kiosk Market

Global Healthcare Kiosk Market Size, Share, Growth Analysis, By Product Type(Electronic Medical Record Management, Telemedicine Kiosks), By End-User(Clinics, Hospitals) - Industry Forecast 2023-2030


Report ID: SQSG35B2004 | Region: Global | Published Date: April, 2023 | Pages: 272 | Tables: 68 | Figures: 75

Global Healthcare Kiosk Market Insights

Global Healthcare Kiosk Market size was valued at USD 1.1 billion in 2021 and is poised to grow from USD 1.26 billion in 2022 to USD 4.37 billion by 2030, growing at a CAGR of 14.8% in the forecast period (2023-2030).

Healthcare kiosks are becoming increasingly popular, as they provide a convenient way for people to access healthcare. They are typically located near hospitals or other health care facilities, and they offer a variety of services. Some of the services that healthcare kiosks offer include prescription refills, vaccinations, and health screenings. Patients can address their difficulties digitally by using facilities such as patient check-in, restricted entrance, patient portals, building directories, and navigation. Furthermore, with the aid of health kiosks, the strain on healthcare workers is reduced to come extent, allowing the staff more time to focus on patient care, which further promotes the healthcare kiosk market growth.

The market is seen transforming the operations of healthcare kiosks, such as wayfinding health kiosks and patient check-in kiosks with the contribution of technological advancements. Wayfinding health kiosks are a smart strategy and a tech-savvy solution to improve user experience, and allow patients to traverse and navigate incredibly large facilities with ease. Most of these kiosks are user-friendly, interactive, and give patients a feeling of well-being, safety, and security in a stressful environment, such as that of a hospital or a clinic.

US Healthcare Kiosk Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot

Global Market Size

USD 1.1 billion

Largest Segment

Clinics

Fastest Growth

Clinics

Growth Rate

14.8% CAGR

Global Healthcare Kiosk Market, 2021-2028 ($ Bn)
Country Share for North America Region- 2021 (%)
Global Healthcare Kiosk Market Size By End-User , 2021-2028 ($ Bn)
Global Healthcare Kiosk Market Size By End-User , 2021-2028 (%)

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Global Healthcare Kiosk Market Segmental Analysis

For better understanding, we have segmented the global healthcare kiosk market by product type and end-user. Based on product type Healthcare Kiosk Market is categorized into electronic medical record management, telemedicine kiosks, informative kiosks, check-in kiosks, wayfinding kiosks, and others. Patients can walk into a telemedicine kiosk to communicate with a health care provider and receive almost instantaneous feedback on everything from coughs and colds to pink-eye and post-surgery follow-ups, rather than making an appointment at a doctor’s office or driving to the closest urgent care clinic. Based on end-user, it is categorized into clinics, hospitals, laboratories, pharma stores, and others. The Clinics and Pharma stores are expected to expand at the maximum CAGR over the upcoming period. Based on region, the market is categorized into North America, Europe, Asia-Pacific, South America, and MEA. 

Global Healthcare Kiosk Market By End-User , 2021(%)

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Global Healthcare Kiosk Market Regional Insights

North America is projected to continue dominating the global healthcare kiosk market throughout the projected period. As per our market analysis, the US is holding a lion’s share and generation of the regional market revenue. In 2018, over half of all the multi-specialty hospitals in the US had installed at least one kiosk for patients to access their medical records. This is a huge growth from just a few years ago when only about 20% of hospitals had kiosks. The main reasons for this increase are that healthcare is becoming more accessible and affordable, as well as the fact that people are comfortable using technology to access their healthcare. In line with this, the region has been witnessing a considerable growth in the number of manufacturers and introducing innovative features in the kiosk to attract their potential consumers and improve their regional outlook in North America.

Global Healthcare Kiosk Market By Geography, 2021 - 2028
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  • Fastest

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Global Healthcare Kiosk Market Dynamics

Healthcare Kiosk Market Driver

  • Cashless Kiosks with 5G integration are transforming the healthcare kiosk market. The introduction of Internet-based payment services such as Apple Pay and Android Pay is gradually augmenting the debit/credit card culture and resolving the issue of a time-consuming search for an ATM nearby.
  • Rising adoption of AI-enabled kiosks in the healthcare industry is driving the growth of the healthcare kiosk market.
  • The rising prevalence of chronic disease around the globe has caused major healthcare disruption.The decreasing number of physicians along with rising prevalence is the vital driver for the market of healthcare kiosks.It can be used for the virtual check-ups and consultations. This will reduce the work burden of physicians and help in significant cost savings.

Healthcare Kiosk Market Restraint

  • Kiosk often fall victim of security compromise. The risk of cyberattack and data leaks also remain high for the devices since it stays connected to the internet and perform cashless transaction. This is likely to hamper the overall growth prospective of global healthcare kiosk market.

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Global Healthcare Kiosk Market Competitive Landscape

Manufacturing of healthcare kiosk is becoming highly competitive in the global healthcare kiosk market. Manufacturers are trying to come up with unique and innovative designs that will attract buyers. Some of the most popular healthcare kiosks on the market include those from Genetech and Panasonic. These kiosks are used in hospitals, clinics, and other healthcare facilities. They are extremely user-friendly, making it easy for patients to access their medical records and medications.

As per our market analysis, leading players have already consolidated the global healthcare kiosk market and have created a strong global foothold through mergers, partnerships, and acquisitions. Some of them are also promoting inclusion and diversity as talent acquisition tactics.

Emerging market participants like as Xiphias Group and Zivelo are consistently innovating, with a strong emphasis on research and development efforts aimed at the development of newer kiosk technology, competitive pricing, and strategic collaborations. 

Healthcare Kiosk Market Top Players Company Profiles

  • NCR Corporation
  • Kiosk Information Systems (a division of Posiflex Technologies)
  • Olea Kiosks, Inc.
  • Meridian Kiosks
  • Frank Mayer and Associates, Inc.
  • Source Technologies
  • Diebold Nixdorf, Inc.
  • Slabb, Inc.
  • ZIVELO
  • HCL Technologies Limited
  • Phoenix Kiosk, Inc.
  • REDYREF Interactive Kiosks
  • Advantech Co., Ltd.
  • NEXCOM International Co., Ltd.
  • Quest Diagnostics
  • McKesson Corporation
  • Athenahealth, Inc.
  • GE Healthcare
  • Siemens Healthineers AG
  • Koninklijke Philips N.V.

Healthcare Kiosk Market Recent Developments

March 2022

  • Docty, one of the key players in healthcare kiosk market, planned to set up 100 digital healthcare kiosks in India. Called 'Gali Gali Me Digital Clinic'. This program is meant to help patients get timely consultation, prescription, electronic medical records (EMR), and pharmacy and lab services at discounted price across more than 28 specialties.
  • Docty has also partnered with Apollo and diagnostic services entity DiagnoSmart to offer their services through Docty's platform.

January 2022

  • In January 2022,High Tide to Acquire Fastendr Retail Kiosk and Smart Locker Technology Through Acquisition of Bud Room Inc.
  • Babylon Health acquired Higi Health, emerging player in healthcare kiosk market, to support fundamental transformation in healthcare delivery.

December 2021

  • Lord’s Mark Industries enters Medtech with distribution partnerships and launched health kiosks to boost public healthcare infrastructure.

Global Healthcare Kiosk Key Market Trends

  • Seamless integration of a back-end office and a patient's access to electronic health care records is becoming a new trend in global healthcare kiosk market.
  • Wayfinding health kiosks is becoming a sensible approach and a technologically advanced solution for improving user experience as well as allowing patients to easily travel and navigate through vast institutions.
  • This era of digitalization has made consumers hasten every process that must be quick, easy and convenient. This all the trending process can be achieved by the utilization of health kiosks. Both sides of the Business want the payment to be done in a fast and easy manner . As the patients are managing the medicines and dealing with insurance claims on the other hand healthcare professionals want to accept payments as easily as possible because they are busy caring for patients.

Global Healthcare Kiosk Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our business information services team that collects, collates, co-relates and analyses the data collected by means of primary exploratory research backed by the robust secondary desk research.

According to our market analysis, there is a growing trend of people using healthcare kiosks instead of going to the hospital. In fact, it is estimated that by the end of 2020, there were over 600,000 healthcare kiosks in the use worldwide. This is because healthcare kiosks are much more efficient than hospitals. They are also cheaper since patients don't have to pay for services that they don't need. Furthermore, healthcare kiosks offer a high level of personalized care. Patients can book appointments and see their doctors through the kiosk. This way, they don't have to wait in long lines or deal with overcrowding. All these factors are further supporting the growth of healthcare kiosk market.

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Report Metric Details
Market size value in 2021 USD 1.1 billion
Market size value in 2030 USD 1.26 billion
Growth Rate 14.8%
Base year 2021
Forecast period 2023-2030
Forecast Unit (Value) USD Billion
Segments covered
  • Product Type
    • Electronic Medical Record Management, Telemedicine Kiosks, Informative Kiosks, Check-in Kiosks, Wayfinding Kiosks, Others
  • End-User
    • Clinics, Hospitals, Laboratories, Pharma Stores, Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • NCR Corporation
  • Kiosk Information Systems (a division of Posiflex Technologies)
  • Olea Kiosks, Inc.
  • Meridian Kiosks
  • Frank Mayer and Associates, Inc.
  • Source Technologies
  • Diebold Nixdorf, Inc.
  • Slabb, Inc.
  • ZIVELO
  • HCL Technologies Limited
  • Phoenix Kiosk, Inc.
  • REDYREF Interactive Kiosks
  • Advantech Co., Ltd.
  • NEXCOM International Co., Ltd.
  • Quest Diagnostics
  • McKesson Corporation
  • Athenahealth, Inc.
  • GE Healthcare
  • Siemens Healthineers AG
  • Koninklijke Philips N.V.
Customization scope

Free report customization with purchase. Customization includes:-

  • Segments by type, application, etc
  • Company profile
  • Market dynamics & outlook
  • Region

To get a free trial access to our platform which is a one stop solution for all your data requirements for quicker decision making. This platform allows you to compare markets, competitors who are prominent in the market, and mega trends that are influencing the dynamics in the market. Also, get access to detailed SkyQuest exclusive matrix.

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Global Healthcare Kiosk Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Global Healthcare Kiosk Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Global Healthcare Kiosk Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Global Healthcare Kiosk Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Global Healthcare Kiosk Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Global Healthcare Kiosk Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQ's

Global Healthcare Kiosk Market size was valued at USD 1.1 billion in 2021 and is poised to grow from USD 1.26 billion in 2022 to USD 4.37 billion by 2030, growing at a CAGR of 14.8% in the forecast period (2023-2030).

Manufacturing of healthcare kiosk is becoming highly competitive in the global healthcare kiosk market. Manufacturers are trying to come up with unique and innovative designs that will attract buyers. Some of the most popular healthcare kiosks on the market include those from Genetech and Panasonic. These kiosks are used in hospitals, clinics, and other healthcare facilities. They are extremely user-friendly, making it easy for patients to access their medical records and medications. 'NCR Corporation', 'Kiosk Information Systems (a division of Posiflex Technologies)', 'Olea Kiosks, Inc.', 'Meridian Kiosks', 'Frank Mayer and Associates, Inc.', 'Source Technologies', 'Diebold Nixdorf, Inc.', 'Slabb, Inc.', 'ZIVELO', 'HCL Technologies Limited', 'Phoenix Kiosk, Inc.', 'REDYREF Interactive Kiosks', 'Advantech Co., Ltd.', 'NEXCOM International Co., Ltd.', 'Quest Diagnostics', 'McKesson Corporation', 'Athenahealth, Inc.', 'GE Healthcare', 'Siemens Healthineers AG', 'Koninklijke Philips N.V.'

Cashless Kiosks with 5G integration are transforming the healthcare kiosk market. The introduction of Internet-based payment services such as Apple Pay and Android Pay is gradually augmenting the debit/credit card culture and resolving the issue of a time-consuming search for an ATM nearby.

Seamless integration of a back-end office and a patient's access to electronic health care records is becoming a new trend in global healthcare kiosk market.

North America is projected to continue dominating the global healthcare kiosk market throughout the projected period. As per our market analysis, the US is holding a lion’s share and generation of the regional market revenue. In 2018, over half of all the multi-specialty hospitals in the US had installed at least one kiosk for patients to access their medical records. This is a huge growth from just a few years ago when only about 20% of hospitals had kiosks. The main reasons for this increase are that healthcare is becoming more accessible and affordable, as well as the fact that people are comfortable using technology to access their healthcare. In line with this, the region has been witnessing a considerable growth in the number of manufacturers and introducing innovative features in the kiosk to attract their potential consumers and improve their regional outlook in North America.

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Healthcare Kiosk Market

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