Top Knowledge Management Software Companies

Knowledge Management Software Market size was valued at USD 34.99 Billion in 2024 and is poised to grow from USD 38.98 Billion in 2025 to USD 92.45 Billion by 2033, growing at a CAGR of 11.4% during the forecast period (2026–2033).

The global knowledge management software market has become increasingly competitive with numerous competitors bringing their innovative collaborative, document management, and knowledge-sharing software. Among the chief players in this market are Microsoft, IBM, SAP, Oracle, and Google. All these companies have improved and combined their solutions through the AI adaptation, cloud integration, and data analytics. Their domination is through strategic acquisitions, partnerships, or product improvements towards the ever-increasing demand for effective knowledge management software across industries worldwide.  'IBM (US) ', 'SAP (Germany) ', 'Freshworks Inc. (US) ', 'ProProfs (US) ', 'Lucidea (Canada) ', 'EduBrite (US) ', 'Atlassian (Australia) ', 'MangoApps Inc. (US) ', 'Yonyx (US) ', 'eXo Platform (France) ', 'Bitrix24 (US) ', 'Bloomfire (US) ', 'Chadha Software Technologies (India) ', 'Microsoft Corporation (US) ', 'Zendesk, Inc. (US) ', 'ServiceNow, Inc. (US) ', 'Moodle Pty Ltd. (Australia) ', 'Confluence (Atlassian) (Australia) ', 'SharePoint (Microsoft) (US) ', 'Zoho Corporation (India) ', 'Helpjuice (US) ', 'Document360 (US)'

Integration of Artificial Intelligence and Machine Learning: AI and machine learning are revolutionizing the global knowledge management software market by enhancing content management, automating knowledge categorization, and improving search functionality. These technologies make possible the creation of intelligent content recommendation, faster retrieval of information and more customized experiences for users, thereby propelling an upsurge in spin across all industries. 

North America is dominating the global knowledge management software market due to its advanced technological infrastructure, high adoption of digital transformation, and strong presence of key market players. The businesses in the region have become well-rooted, especially in finance, healthcare, and technology. They are now implementing knowledge management software to improve and collaborate. The strong presence of IT in North America, an able manpower pool, and a welcoming climate for investments further foster development in innovative software solutions. The rising demand for security of data, compliance, and knowledgeable sharing accelerates the development trend toward advanced knowledge management software, thereby fortifying the position of North America.