Digital Adoption Platform Market Updates

Skyquest Technology's expert advisors continuously track and analyze the latest developments and updates related to digital adoption platform market. Our team of analysts stay abreast of all the recent news stories shaping the industry including new product launches by major companies, strategic partnerships, M&As, Patent filings and industry and regulatory developments.

Digital Adoption Platform Market News

in Digital Adoption Platform Market
  • In March 2025, Deloitte launched Zora AI, an agentic AI platform developed jointly with Nvidia. With a vision to change corporate operations through enhanced productivity and reduced costs, Zora AI offers clients the functionality of intelligent digital workers capable of performing tasks autonomously and on a scale. Deloitte's finance department will initially use the platform, with plans to extend it to other departments.
  • In October 2024, Amplitude bought Command AI with the aim of placing AI-driven user support on its platform. Personalized onboarding tours and product tours interactively are offered through this merger, which supports user interactions and eases software navigation. Through conducting activities within the program, the AI assistant can reduce user involvement.
  • In June 2024, Pegasystems announced Pega GenAI, a collection of more than 20 generative AI accelerators within its Pega Infinity suite. The technologies encompass Pega GenAI Blueprint, an application process design-as-a-service program employing generative AI to streamline application processes and enable the large language models provided by AWS and Google Cloud. More than 50,000 designs have been generated since launching in April 2024.
  • In June 2024, SAP made an announcement that it would be paying USD 1.5 billion to purchase WalkMe, a top DAP provider. The aim of the strategic acquisition is to bring WalkMe's digital adoption solutions into SAP's platform so that it can enhance its Business AI capabilities and enhance the customer experience. The acquisition was finalized in September 2024.
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Global Digital Adoption Platform (DAP) Market size was valued at USD 702.0 Million in 2023 and is poised to grow from USD 943.6 Million in 2024 to USD 3660.4 Million by 2032, growing at a CAGR of 18.5% in the forecast period (2025-2032).

Several companies hold a majority market share in the highly competitive global digital adoption platform market. Businesses are investing in cross-platform connectors, AI-based automation, and personalized analytics in order to distinguish their products. DAP manufacturers are penetrating markets with the utilization of strategic collaborations with business software companies such as Microsoft, SAP, and Salesforce. In addition, suppliers are focusing on niche sectors such as healthcare, education, and finance and tailoring products to address business requirements. 'SAP', 'Deloitte', 'Amplitude', 'Pegasystems', 'AppLearn Ltd.', 'Inline Manual Ltd.', 'Newired Srl', 'Pendo.io Inc.', 'Toonimo', 'Userlane', 'WalkMe', 'Whatfix'

Digital Adoption Platforms (DAPs) are highly sought after due to the large amounts of investment that businesses across diverse industries are putting into digital transformation. Simple onboarding of users, training, and engagement are becoming increasingly vital as businesses take up cloud software and sophisticated corporate applications. DAPs are an integral part of digital transformation projects since they enable organizations to boost employee productivity, lower training expenses, and speed up the adoption of software.

Merging ML and AI: AI-powered DAPs are becoming increasingly popular due to the predictive analytics, intelligent automation, and customization they provide. Through problem detection and offering specific solutions immediately, these technologies enhance user experiences. WalkMe and Whatfix are utilizing AI to offer more intuitive and adaptive digital adoption experiences, which will enable businesses to achieve their highest software usage potential.

Why North American Enterprises Are Investing Heavily in Digital Adoption?

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Global Digital Adoption Platform Market
Digital Adoption Platform Market

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