USD 2.15 trillion
Retail Banking Market Size, Share, and Growth Analysis
Retail Banking Market By Type (Public Sector Banks, Private Sector Banks), By Service (Saving and Checking Accounts, Transactional Accounts), By Technology (Online Banking, Mobile Banking), By Region - Industry Forecast 2025-2032
Report ID:
SQMIG40A2003 |
Region:
Global |
Published Date: February, 2025
Pages:
207
|Tables:
98
|Figures:
76
Format -
Retail Banking Market Insights
Retail Banking Market size was valued at USD 2.15 trillion in 2023 and is poised to grow from USD 2.29 trillion in 2024 to USD 3.85 trillion by 2032, growing at a CAGR of 6.7% during the forecast period (2025-2032).
In retail banking, local branches of larger commercial banks focus on the individual consumer rather than corporates. Retail banking provides financial services Such as saving and current accounts, personal loan, mortgages, debit and credit cards, and certification of deposits for individuals and families. The retail banking market is growing at a faster rate due to individuals taking various types of loans to purchase homes, cars and others.
Retail banks are increasingly focusing on customer connectivity and enhanced monitoring capabilities which will increase the market growth during the forecast period. The key benefit of retail banking is that the banks are connected with each customer which will help to provide every financial service to the customer.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Public Banks
Fastest Growth
Public Banks
Growth Rate
6.7% CAGR
Global Retail Banking Market, 2024-2031 ($ Bn)
Country Share for North America Region- 2024(%)
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Retail Banking Market Segments Analysis
Global Retail Banking Market is segmented by Type, Service, Technology and region. Based on Type, the market is segmented into Public Sector Banks, Private Sector Banks, Foreign Banks, Community Development Banks and Non-Banking Financial Companies (NBFCs). Based on Service, the market is segmented into Saving and Checking Accounts, Transactional Accounts, Personal Loans, Home Loans, Mortgages, Debit and Credit Cards and Automated Teller Machines (ATMs). Based on Technology, the market is segmented into Online Banking, Mobile Banking, Branch Banking and ATM Banking. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Retail Banking Market Analysis by Type
The public sector banking segment dominated the market and is further projected to reach for the highest revenue share during the forecast period. These have various benefits over private banks and have established good names with their efficient services in the market. They provide various government schemes & subsidies to customers, which further creates demand for the public bank sector.
The private bank sector is the fastest growing segment in 2021. Private banks provide good service on time to their customers, which is likely to increase demand for this segment in the forecast period.
Retail Banking Market Analysis by Service
Based on service, the savings accounts segment is expected to dominate the market in terms of revenue generation during the forecast period. Factors augmenting the growth of this segment include low maintenance charges, high-interest rates, convenient delivery methods such as internet banking & mobile banking and analytics for savings bank accounts.
Home line segment is the fastest growing segment during the forecast period. As every person desires to build their dream home, this factor may accelerate the need for home loans during the forecast period.
Global Retail Bank Market Size By Type of Banks
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Retail Banking Market Regional Insights
Asia Pacific region dominated the retail banking market in 2022, Asia Pacific market growth is mainly attributed to the region ‘s rapid economic growth, rise in population, high disposable income, and government initiatives to encourage having a personal bank account. The aforementioned factors are further projected to help Asia Pacific continue dominating the market with the largest revenue generation rate during the forecast period.
The North American region is expected to witness faster growth as banks are highly focused on innovation in new products, delivery channels, and analytics to improve the efficiency of banks. This is being done by developing a customer-centric business model and proactively managing risk, regulations, and capital for the banks.
Global Retail Banks Market By Region
- Largest
- Fastest
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Retail Banking Market Dynamics
Retail Banking Market Driver
Quick Access to credit offered by Retail banks Augmenting Growth
- Retail banking sector provides credit to individuals faster than other banks which will help to drive the market growth. Also retail banks are increasing their focus on customer connectivity enhanced monitoring capabilities.
Retail Banking Market Restraint
Late or No Repayment of Loans
- Rise in massive loan losses, because individuals who are not able to pay that loan provided by the bank may cause hindrance to the overall growth of this market. Additionally, the stringent regulations imposed on the banking sector are creating multiple challenges for the retail banking market.
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Retail Banking Market Competitive Landscape
The global retail banking market is highly competitive in nature on account of the presence of multiple players. Major industry participants are implementing various growth strategies to stay put in the market competition. Innovations, mergers, and acquisitions, collaborations and partnerships are adopted by these players to thrive in the competitive market. In order to provide industries with the most effective and economical solutions, the major market players are also continually concentrating on R&D.
Top Players in Retail Banking Market
- JPMorgan Chase & Co. (USA)
- Bank of America (USA)
- Wells Fargo & Co. (USA)
- Citigroup Inc. (USA)
- HSBC Holdings plc (UK)
- TD Bank Group (Canada)
- PNC Financial Services Group, Inc. (USA)
- U.S. Bancorp (USA)
- Capital One Financial Corporation (USA)
- Royal Bank of Canada (Canada)
- Barclays PLC (UK)
- Lloyds Banking Group (UK)
- BNP Paribas (France)
- Société Générale (France)
- Banco Santander (Spain)
- ING Group (Netherlands)
- UBS Group AG (Switzerland)
- Deutsche Bank AG (Germany)
- Industrial and Commercial Bank of China (ICBC) (China)
Retail Banking Market Recent Developments
- In March 2024, Newgen Software announced that Masar Alnumou Finance opted for Newgen's retail banking solution to enhance its personal loan origination process.
- In March 2024, full-stack Banking as a Service (BaaS) platform, Griffin, received approval from the UK's Prudential Regulation Authority and Financial Conduct Authority, to lift restrictions. This allows Griffin to exit mobilisation and launch as a fully operational bank, with a funding of $24 million led by MassMutual Ventures, NordicNinja and Breega.
- In February 2024, Barclays Plc said it would acquire much of Tesco Plc's banking business as the lender seeks to establish a greater foothold in retail banking in the UK. ll acquire much of Tesco Plc's banking business as the lender seeks to establish a greater foothold in retail banking in the UK. Barclays expects to pay about £600 million ($758 million).
Retail Banking Key Market Trends
- Artificial intelligence (AI), robotic process automation (RPA), Robo-advisors, and digital identification (ID) into business processes, are the latest types of service incorporated in the retail banking sector serving as key trends during the forecast period.
- Customers are shifting their preferences to digital channels such as online banking and mobile banking, which can be used for better service delivery and are expected to augment market growth in forecast period.
Retail Banking Market SkyQuest Analysis
SkyQuest's ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected utilizing Primary Exploratory Research backed by the robust Secondary Desk research.
According to our global retail banking market analysis, among regions Asia Pacific is expected to capture higher market share, the growth of the region is attributed to growing banking facility to the customer's concern for easy access of their account. India and China have emerged as a significant contributor to market growth in the Asia Pacific region. In terms of service, the savings bank segment dominates the marine hybrid propulsion market. This segment's leading position can be attributed to its high return and online services for customers.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 2.15 trillion |
| Market size value in 2032 | USD 3.85 trillion |
| Growth Rate | 6.7% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Trillion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Retail Banking Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Retail Banking Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Retail Banking Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Retail Banking Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Retail Banking Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Retail Banking Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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