Global Quick Delivery Commerce Market

Quick Delivery Commerce Market Size, Share, Growth Analysis, By End-User(B2C, C2C), By Application(Retail, E-Commerce) - Industry Forecast 2024-2031


Report ID: SQSG25S2008 | Region: Global | Published Date: February, 2024
Pages: 242 | Tables: 65 | Figures: 72

Quick Delivery Commerce Market Insights

Quick Delivery Commerce Market size was valued at USD 92.88 billion in 2019 and is poised to grow from USD 106.89 billion in 2023 to USD 291.17 billion by 2031, growing at a CAGR of 13.10% in the forecast period (2024-2031). 

Instant Delivery or Quick Delivery Commerce is the next stage of eCommerce and is all about delivering products and services to customers quickly (in less than an hour). While eCommerce has transformed traditional retail, the average delivery time remains between 3 and 5 days, and large orders are frequently encouraged. Quick commerce takes it a step further by delivering small orders almost instantly, whenever and wherever customers require them. It promotes shopping on-demand rather than shopping for a long list all at once, a trend that is quickly catching on, particularly in the food and grocery industries.

Instant grocers provide the products typically within 30 minutes, with drivers riding electric bikes or scooters and fulfilling orders from urban dark stores or micro-fulfillment centers. Instant Delivery Services is fundamentally changing consumer purchasing behavior and the grocery retail market as a whole by offering faster delivery options (in as little as 10 minutes) and a more convenient shopping experience.

Unlike large warehouses on the outskirts of cities to fulfill eCommerce orders, quick commerce uses small fulfillment centers in multiple locations throughout the city to deliver orders quickly. Quick commerce success is largely dependent on strong warehousing and delivery partners, advanced online ordering systems, appropriate product assortments, and Quick Delivery Commerce turnaround times. Businesses in this retail format typically keep limited, high-demand inventory in their warehouses, ready to be dispatched to nearby areas as soon as orders are placed.

US Quick Delivery Commerce Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2024-2031

Global Market Size

USD

Largest Segment

B2C

Fastest Growth

B2C

Growth Rate

13.10% CAGR

Global Quick Delivery Commerce Market 2022-2028 ($ Bn)
Country Share for Asia-Pacific Region- 2021 (%)
Global Quick Delivery Commerce Market 2022-2028 ($ Bn)
Global Quick Delivery Commerce Market Size By End-User 2022-2028 (%)

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Quick Delivery Commerce Market Segmental Analysis

The Global Quick Delivery Commerce market is segmented based on End-User, Gender Type, Application, and Region. Based on the End-User, the market is segmented into B2C and C2C. Based on Gender Type, the market is segmented into Male, females, and Others. Based on Application, the market is segmented into Retail, E-Commerce, Healthcare, Manufacturing, Documents & Letters, and Others. Based on region the global Quick Delivery Commerce market is segmented into North America, Europe, Asia-Pacific, South America, and MEA.

Quick Delivery Commerce Market Analysis by End-User

In The Global Quick Delivery Commerce Market. The B2C segment led the market, accounting for more than XX% of global revenue in 2021. Consumers are making impulsive, unplanned purchases and the numbers are rapidly increasing on 10- or 20-minute delivery platforms for categories such as staples and others. Customers are willing to pay more for express delivery services, which will drive the global B2C Quick Delivery Commerce market. The growing demand for instant delivery of food and beverages, as well as medicines, has prompted service providers to strengthen their distribution channels to meet rising consumer demand.

Global Quick Delivery Commerce Market By End-User, 2021 (%), 2023 (%)

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Quick Delivery Commerce Market Regional Insights

In the global Quick Delivery Commerce market, Asia-Pacific led the market, accounting for more than XX% of global revenue in 2021. The growing number of e-commerce and quick delivery commerce companies, combined with the growing number of online shoppers, is attributed to regional quick delivery commerce market growth. Furthermore, rising internet penetration, smartphone adoption, and rapid urbanization are expected to drive regional market expansion. Based on our study we found that the number of smartphone devices in the Asia Pacific is expected to reach 3,900 billion by 2025.

Global Quick Delivery Commerce Market By Geography, 2022-2028, 2024-2031
  • Largest
  • Fastest

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Quick Delivery Commerce Market Dynamics

Quick Delivery Commerce Market Driver

  • Consumer preferences have shifted dramatically in recent years. Urbanization, smaller households, busier lifestyles, and an aging population have all resulted in an increased demand for faster, more convenient shopping options. Instead of buying groceries and household goods in bulk - the foundation of traditional retail and eCommerce - shoppers now prefer to shop for smaller ticket items and fewer goods in real-time as and when they need them. This behavior gave rise to instant delivery, which allowed individuals to receive 1-2 products within minutes of placing an order. And, as instant delivery becomes more popular, consumers' willingness to wait 3-5 days for their deliveries has begun to decline, paving the way for quick commerce to become its retail segment. These factors are expected to drive the global instant delivery market over the forecast year.
  • Consumers today are growingly impatient and prefer faster, more efficient shopping methods. While eCommerce has progressed from one-week to 1–2-day delivery timelines, Instant Delivery is taking shopping to a whole new level by offering small orders in minutes. As more consumers become accustomed to this mode of shopping, more categories such as pet supplies, fashion, consumer electronics, and accessories may enter this market. With Millennials and Gen Z shoppers quickly adopting newer, more convenient shopping methods, instant delivery could be the next big thing in retail. These factors are expected to accelerate the market demand for Quick Delivery Commerce over the forecast year.

Quick Delivery Commerce Market Restraint

  • The need for an extremely complicated delivery system, combined with a high initial investment, is expected to stifle market growth. To avoid late deliveries, companies in the instant delivery market should focus on developing an efficient delivery infrastructure. Furthermore, the major e-commerce platforms are establishing their own logistics operations to provide delivery services to customers. As a result, the revenue shares of the quick delivery commerce market's key players have been exploited.
  • Furthermore, In the absence of the right technology, consumer centricity, and flexibility, the constraints surrounding consumer willingness to pay more, as well as the added costs and logistics burden, can make it difficult to achieve profitability and longevity in this business.

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Quick Delivery Commerce Market Competitive Landscape

As competition in the instant delivery segment intensified, businesses are constantly battling for the same customers to boost their quick delivery commerce market share. Offering faster delivery than competitors is one of the key areas’ businesses are focusing on to improve the consumer experience and loyalty and gain a competitive edge. Dija in the United Kingdom, Gorillas in Germany, Getir in Turkey, and Flink in Germany are leading the delivery game by offering 10-minute deliveries to their customers. Several instant players, including Flink and Gorillas, have expanded rapidly, adding a total of about 350 locations by the end of 2021. Some players are reporting revenues of around US$500 million and claim to be profitable in certain urban hubs.

Quick Delivery Commerce Market Top Player's Company Profiles

  • Amazon.com Inc.
  • Alibaba Group Holding Limited
  • JD.com Inc.
  • Uber Technologies Inc.
  • DHL International GmbH
  • FedEx Corporation
  • UPS (United Parcel Service) Inc.
  • SF Express Co. Ltd.
  • Instacart Deliveroo Holdings PLC
  • Grab Holdings Inc.
  • Meituan Dianping DoorDash Inc.
  • Postmates Inc.
  • GlovoApp23 SL Shipt Inc.
  • GoPuff
  • Swiggy
  • Zomato Media Pvt Ltd.
  • DeliverPLUS

Quick Delivery Commerce Market Recent Development

  • In August 2022, Co-has op's partnered with Uber Eats to bring quick home delivery to 1,000 of its locations. Customers will be able to order groceries through the Uber Eats app and have them delivered within 30 minutes from their local Co-op store. The service will be launched in August itself and is expected to be completed by the end of September. Customers will then be able to order from a selection of over 6,000 items available at their local Co-op store.
  • In August 2022, Quiet Platforms, a wholly owned subsidiary of American Eagle Outfitters Inc, and Fanatics, a leading provider of licensed sports merchandise and global digital sports platform, announced the expansion of their partnership, which began in May 2022, to enable same-day and next-day delivery of Fanatics orders to customers in 11 additional U.S. markets.
  • In November 2021, DoorDash acquired Wolt and GoPuff bought Dija in an attempt to internationalize their footprint. The deal is the largest in the food delivery industry, and it expands DoorDash's footprint to European countries such as Germany and Poland. With the acquisition of Wolt, the company will enter 23 new European countries, including Germany, Poland, and Czechia, as well as Kazakhstan and Cyprus.
  • In August 2021, GoPuff acquired Dija, a UK-based rapid grocery delivery startup. Dija has only been in business for eight months, making it an exceptional success story in a crowded market. The transaction comes months after GoPuff acquired Fancy in May, allowing the US-based company to compete with Europe's largest e-grocers such as Deliveroo and Uber Eats.

Quick Delivery Commerce Key Market Trends

  • Instant delivery was already in use for takeaway food delivery, but it quickly spread to other segments during the pandemic. Particularly in the grocery sector. As consumers were forced to rely on online shopping due to nationwide curfews and lockdowns, large-format retailers such as Walmart and Tesco saw an opportunity. They expanded their delivery services to provide fast grocery delivery in a variety of locations. As this trend gained traction, many instant delivery players such as DoorDash, Deliveroo, GoPuff, and Postmates exploded in the grocery delivery space, a market that had previously been underserved.
  • The COVID-19 pandemic had a positive impact on the global instant delivery market. In the aftermath of the pandemic, Instant delivery demand blew up during the pandemic and continues to grow in the post-pandemic era, with consumers becoming familiarised with the convenience and speed of this service. Based on SkyQuest's in-depth study of the Global instant delivery market, we discovered that Getir, a Turkey-based instant delivery app, had the most downloads in 2021, with over 23 million people downloading the app that year. GoPuff from the United States received over 4 million downloads, while Gorillas from Germany received over 3.7 million.

Quick Delivery Commerce Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.

According to our analysis, we found that the business model for instant delivery is still evolving. Most instant players are improving their basket economics by increasing average order value with appealing assortment additions (such as over-the-counter health and beauty products, specialty food and alcohol, seasonal products, and select non-food items), as well as by optimizing fees, pricing, and personalized offers.

Furthermore, With all instant delivery platforms offering a similar selection, companies should differentiate themselves in another way - by providing a personalized consumer experience. Retailers must track consumer purchasing behavior to provide customized offers, discounts, and deals that make customers feel valued. These platforms can also promote products preferred by shoppers and build better relationships with them for long-term retention and brand loyalty by analyzing consumer purchasing trends.

Report Metric Details
Market size value in 2023 USD
Market size value in 2031 USD
Growth Rate 13.10%
Forecast period 2024-2031
Forecast Unit (Value) USD Data-sheets-value="{"
Segments covered
  • End-User
    • B2C, C2C
  • Application
    • Retail, E-Commerce, Healthcare, Manufacturing, Documents & Letters, Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • Amazon.com Inc.
  • Alibaba Group Holding Limited
  • JD.com Inc.
  • Uber Technologies Inc.
  • DHL International GmbH
  • FedEx Corporation
  • UPS (United Parcel Service) Inc.
  • SF Express Co. Ltd.
  • Instacart Deliveroo Holdings PLC
  • Grab Holdings Inc.
  • Meituan Dianping DoorDash Inc.
  • Postmates Inc.
  • GlovoApp23 SL Shipt Inc.
  • GoPuff
  • Swiggy
  • Zomato Media Pvt Ltd.
  • DeliverPLUS
Customization scope

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  • Region

Historical Year 2019

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Quick Delivery Commerce Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Quick Delivery Commerce Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Quick Delivery Commerce Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Quick Delivery Commerce Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Quick Delivery Commerce Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Quick Delivery Commerce Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Quick Delivery Commerce Market size was valued at USD 92.88 billion in 2019 and is poised to grow from USD 106.89 billion in 2023 to USD 291.17 billion by 2031, growing at a CAGR of 13.10% in the forecast period (2024-2031). 

As competition in the instant delivery segment intensified, businesses are constantly battling for the same customers to boost their quick delivery commerce market share. Offering faster delivery than competitors is one of the key areas’ businesses are focusing on to improve the consumer experience and loyalty and gain a competitive edge. Dija in the United Kingdom, Gorillas in Germany, Getir in Turkey, and Flink in Germany are leading the delivery game by offering 10-minute deliveries to their customers. Several instant players, including Flink and Gorillas, have expanded rapidly, adding a total of about 350 locations by the end of 2021. Some players are reporting revenues of around US$500 million and claim to be profitable in certain urban hubs. 'Amazon.com Inc.', 'Alibaba Group Holding Limited', 'JD.com Inc.', 'Uber Technologies Inc. ', 'DHL International GmbH ', 'FedEx Corporation ', 'UPS (United Parcel Service) Inc.', 'SF Express Co. Ltd.', 'Instacart Deliveroo Holdings PLC', 'Grab Holdings Inc.', 'Meituan Dianping DoorDash Inc.', 'Postmates Inc.', 'GlovoApp23 SL Shipt Inc.', 'GoPuff', 'Swiggy', 'Zomato Media Pvt Ltd.', 'DeliverPLUS'

Consumer preferences have shifted dramatically in recent years. Urbanization, smaller households, busier lifestyles, and an aging population have all resulted in an increased demand for faster, more convenient shopping options. Instead of buying groceries and household goods in bulk - the foundation of traditional retail and eCommerce - shoppers now prefer to shop for smaller ticket items and fewer goods in real-time as and when they need them. This behavior gave rise to instant delivery, which allowed individuals to receive 1-2 products within minutes of placing an order. And, as instant delivery becomes more popular, consumers' willingness to wait 3-5 days for their deliveries has begun to decline, paving the way for quick commerce to become its retail segment. These factors are expected to drive the instant delivery market over the forecast year.

Instant delivery was already in use for takeaway food delivery, but it quickly spread to other segments during the pandemic. Particularly in the grocery sector. As consumers were forced to rely on online shopping due to nationwide curfews and lockdowns, large-format retailers such as Walmart and Tesco saw an opportunity. They expanded their delivery services to provide fast grocery delivery in a variety of locations. As this trend gained traction, many instant delivery players such as DoorDash, Deliveroo, GoPuff, and Postmates exploded in the grocery delivery space, a market that had previously been underserved.

In the Quick Delivery Commerce market, Asia-Pacific led the market, accounting for more than XX% of revenue in 2021. The growing number of e-commerce and quick delivery commerce companies, combined with the growing number of online shoppers, is attributed to regional quick delivery commerce market growth. Furthermore, rising internet penetration, smartphone adoption, and rapid urbanization are expected to drive regional market expansion. Based on our study we found that the number of smartphone devices in the Asia Pacific is expected to reach 3,900 billion by 2025.

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