Global Professional Services Automation Software Market

Professional Services Automation Software Market Size, Share, Growth Analysis, By Solution(Project Management, Billing & Invoice Management, Resource Management, Timesheet & Expense Management), By Application(Consulting Firms, Technology Companies, Marketing and Communication Firms, Others ( Audit & Accountancy), By Entreprise(Large Enterprise, and Small & Medium Enterprise), By Region - Industry Forecast 2024-2031


Report ID: SQMIG45E2242 | Region: Global | Published Date: February, 2024
Pages: 157 |Tables: 97 |Figures: 66

Professional Services Automation Software Market Insights

Global Professional Services Automation Software Market size was valued at USD 9.64 Billion in 2022 and is poised to grow from USD 10.79 Billion in 2023 to USD 25.25 Billion by 2031, at a CAGR of 11.9% during the forecast period (2024-2031).

The Professional Services Automation (PSA) Software Market has been experiencing significant growth in recent years. This growth can be attributed to the increasing demand for efficient project management and resource allocation solutions among professional services firms.

PSA software is becoming increasingly essential for streamlining business operations, improving project delivery, and enhancing overall productivity. As organizations strive to optimize their processes and deliver high-quality services to their clients, the PSA software market is expected to continue its expansion.

Additionally, the adoption of cloud-based PSA solutions has been on the rise, offering greater flexibility and scalability to businesses of all sizes. In this evolving landscape, competition among PSA software providers is intense, driving innovation and pushing the boundaries of what these solutions can offer.

Market Snapshot - 2024-2031

Global Market Size

USD 9.64 Billion

Largest Segment

Large

Fastest Growth

Large

Growth Rate

11.9% CAGR

Global Professional services automation software market ($ Bn)
Country Share for NORTH AMERICA Region (%)

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Professional Services Automation Software Market Segmental Analysis

The global professional services automation software market is segmented on the basis of solution, application, enterprise, and region. Based on solution the market is segmented as Project Management, Billing & Invoice Management, Resource Management, Timesheet & Expense Management, Business Analytics, Others (Opportunity Management, Contract Management, Knowledge Management). On the basis of application the market is segmented as Consulting Firms, Technology Companies, Marketing and Communication Firms, Others (Audit & Accountancy, Legal Services, Government). Based on enterprise, it is segregated into Large Enterprise, Small & Medium Enterprise. Based on region, the market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.

Analysis by Solution

Among the various solutions within the Professional Services Automation (PSA) Software Market, "Resource Management" stands out as the dominating solution. Effective resource allocation and utilization are paramount for service-oriented businesses, and PSA software plays a crucial role in optimizing these processes, enhancing operational efficiency, and ultimately improving profitability.

However, business analytics is the fastest-growing solution within the PSA Software Market. As organizations increasingly prioritize data-driven decision-making, the demand for robust analytics tools integrated into PSA software has surged. These tools enable businesses to gain deeper insights into their operations, project performance, and financials, empowering them to make informed strategic choices and stay competitive in a rapidly evolving professional services landscape.

Analysis by Enterprise

Large Enterprises currently dominate the Professional Services Automation (PSA) Software Market. Their extensive operations and complex project management needs make PSA software crucial for optimizing resource allocation and project delivery.

However, Small & Medium Enterprises (SMEs) are the fastest-growing segment in the PSA Software Market. This growth is primarily driven by increasing recognition among SMEs of the benefits of PSA software for improving operational efficiency and scaling their businesses. Additionally, the availability of cost-effective cloud-based PSA solutions tailored for SMEs has spurred adoption in this segment.

Global Professional services automation software market by Enterprise, 2022 (%)

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Professional Services Automation Software Market Regional Insights

North America currently dominates the Professional Services Automation (PSA) Software Market. This can be attributed to the region's mature technology landscape, a high concentration of professional services firms, and a strong emphasis on technological innovation and business optimization. The presence of major PSA software vendors and a well-established customer base in North America contributes to its market leadership.

However, Asia Pacific is the fastest-growing market for PSA software. This growth is fueled by the rapid digital transformation, expansion of professional services industries, and a burgeoning focus on improving operational efficiency across businesses. With a large and diverse market, increasing investments in IT infrastructure, and a growing awareness of the benefits of PSA solutions, Asia Pacific is witnessing significant adoption rates, making it the fastest-growing region in this market.

Global Professional services automation software market by Geography, 2024-2031
  • Largest
  • Fastest

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Professional Services Automation Software Market Dynamics

Drivers

Digital Transformation

  • A major driver for the Professional Services Automation (PSA) Software Market is the ongoing digital transformation across industries. Organizations are increasingly adopting PSA solutions to streamline their operations, enhance collaboration, and gain real-time insights into project performance. As businesses strive to remain competitive in the digital age, the demand for PSA software continues to surge.

Restraints

Implementation Complexity

  • One notable restraint is the complexity of implementing PSA software. Integrating these solutions into existing workflows can be challenging, requiring careful planning and significant employee training. The complexity of customization and data migration can also hinder rapid adoption, which may slow down the overall market growth to some extent.

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Professional Services Automation Software Market Competitive Landscape

The aggressive panorama within the Professional Services Automation (PSA) Software Market is pretty dynamic and characterised by using numerous players vying for marketplace proportion. These organizations are engaged in fierce opposition, by and large pushed by using innovation and the pursuit of offering complete answers that cater to the various needs of expert offerings corporations.

Product differentiation, scalability, and the potential to offer robust customer service and training services are key focal factors for market participants. Additionally, partnerships, acquisitions, and strategic alliances are common strategies employed via those corporations to extend their marketplace presence and stay competitive in this hastily evolving sector.

As the demand for PSA software keeps developing, competition is anticipated to intensify, fostering innovation and using the development of more superior and tailored solutions to meet the evolving needs of the professional services industry.

Top Player’s Company Profiles

  • Autotask Corporation (US)
  • BMC Software, Inc. (US)
  • ConnectWise, Inc. (US)
  • Deltek, Inc. (US)
  • FinancialForce.com (US)
  • Kimble Apps (UK)
  • Microsoft Corporation (US)
  • NetSuite OpenAir, Inc. (US)
  • Oracle Corporation (US)
  • Planview (US)

Recent Developments

  • March 2023: Autotask Corporation announced the launch of its new PSA software platform, Autotask PSA 2023. The platform features a number of new enhancements, including a new user interface, improved project management capabilities, and enhanced reporting and analytics.
  • April 2023: Microsoft Corporation announced the acquisition of Projector PSA, a cloud-based PSA software company. The acquisition is expected to strengthen Microsoft's position in the PSA software market and help the company to expand its offerings to professional services organizations of all sizes.
  • May 2023: Kimble Applications announced the launch of its new PSA software solution, Kimble PSA Cloud. The solution is designed to help professional services organizations to automate their core business processes, improve their visibility into project performance, and make better decisions.
  • June 2023: SAP SE announced the launch of its new PSA software solution, SAP Cloud for Professional Services. The solution is designed to help professional services organizations to digitize their business processes, improve their customer experience, and boost their profitability.
  • July 2023: BigTime Software acquired Projector PSA, a cloud-based PSA software company. The acquisition will help BigTime Software to expand its portfolio with practice management functionality that helps professional service.

Professional Services Automation Software Key Market Trends

  • Artificial Intelligence (AI) Integration : One major key trend in the Professional Services Automation (PSA) Software Market is the increasing integration of artificial intelligence (AI) and machine learning capabilities. PSA software providers are incorporating AI-driven features such as predictive analytics, resource optimization, and automated reporting to enhance decision-making processes and improve overall efficiency. This trend reflects the industry's commitment to harnessing advanced technologies to deliver more intelligent and data-driven solutions, empowering professional services firms to better manage projects and resources.

Professional Services Automation Software Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.

According to Global Professional services automation software market analysis, the Market continues to thrive as professional services organizations recognize the imperative need for efficient resource management, project delivery, and financial control.

North America remains the dominant region, propelled by its mature technology ecosystem and a concentration of enterprises seeking enhanced operational agility. Key drivers include digital transformation initiatives, which are pushing organizations to adopt PSA solutions to stay competitive.

Looking ahead, the PSA software market is poised for sustained growth. The adoption of cloud-based solutions will likely surge, providing scalability and accessibility to a wider range of businesses. Moreover, AI and machine learning integration will revolutionize PSA software, enabling predictive analytics and advanced resource optimization.

As businesses worldwide prioritize efficiency and data-driven decision-making, the PSA software market is anticipated to witness increased innovation and competitive offerings, fostering its continued expansion in the foreseeable future.

Report Metric Details
Market size value in 2022 USD 9.64 Billion
Market size value in 2031 USD 25.25 Billion
Growth Rate 11.9%
Base year 2023
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Solution
    • Project Management, Billing & Invoice Management, Resource Management, Timesheet & Expense Management, Business Analytics, Others (Opportunity Management, Contract Management, and Knowledge Management)
  • Application
    • Consulting Firms, Technology Companies, Marketing and Communication Firms, Others ( Audit & Accountancy, Legal Services, and Government)
  • Entreprise
    • Large Enterprise, and Small & Medium Enterprise
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • Autotask Corporation (US)
  • BMC Software, Inc. (US)
  • ConnectWise, Inc. (US)
  • Deltek, Inc. (US)
  • FinancialForce.com (US)
  • Kimble Apps (UK)
  • Microsoft Corporation (US)
  • NetSuite OpenAir, Inc. (US)
  • Oracle Corporation (US)
  • Planview (US)
Customization scope

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  • Company profile
  • Market dynamics & outlook
  • Region

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Professional Services Automation Software Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Professional Services Automation Software Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Professional Services Automation Software Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Professional Services Automation Software Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Professional Services Automation Software Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Professional Services Automation Software Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Professional Services Automation Software Market size was valued at USD 9.64 Billion in 2022 and is poised to grow from USD 10.79 Billion in 2023 to USD 25.25 Billion by 2031, at a CAGR of 11.9% during the forecast period (2024-2031).

The aggressive panorama within the Professional Services Automation (PSA) Software Market is pretty dynamic and characterised by using numerous players vying for marketplace proportion. These organizations are engaged in fierce opposition, by and large pushed by using innovation and the pursuit of offering complete answers that cater to the various needs of expert offerings corporations. 'Autotask Corporation (US)', 'BMC Software, Inc. (US)', 'ConnectWise, Inc. (US)', 'Deltek, Inc. (US)', 'FinancialForce.com (US)', 'Kimble Apps (UK)', 'Microsoft Corporation (US)', 'NetSuite OpenAir, Inc. (US)', 'Oracle Corporation (US)', 'Planview (US)'

A major driver for the Professional Services Automation (PSA) Software Market is the ongoing digital transformation across industries. Organizations are increasingly adopting PSA solutions to streamline their operations, enhance collaboration, and gain real-time insights into project performance. As businesses strive to remain competitive in the digital age, the demand for PSA software continues to surge.

Artificial Intelligence (AI) Integration : One major key trend in the Professional Services Automation (PSA) Software Market is the increasing integration of artificial intelligence (AI) and machine learning capabilities. PSA software providers are incorporating AI-driven features such as predictive analytics, resource optimization, and automated reporting to enhance decision-making processes and improve overall efficiency. This trend reflects the industry's commitment to harnessing advanced technologies to deliver more intelligent and data-driven solutions, empowering professional services firms to better manage projects and resources.

North America currently dominates the Professional Services Automation (PSA) Software Market. This can be attributed to the region's mature technology landscape, a high concentration of professional services firms, and a strong emphasis on technological innovation and business optimization. The presence of major PSA software vendors and a well-established customer base in North America contributes to its market leadership.

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