Global Conversational AI Market

Conversational Artificial Intelligence (AI) Market Size, Share, Growth Analysis, By Component(Solutions, Services), By Technology(Machine Learning, Deep Learning, Natural Language Processing, Automated Speech Recognition), By Deployment(On-premises, Cloud), By Region - Industry Forecast 2025-2032


Report ID: SQMIG45F2072 | Region: Global | Published Date: August, 2024
Pages: 157 | Tables: 88 | Figures: 76

Conversational Artificial Intelligence (AI) Market Dynamics

Conversational Artificial Intelligence (AI) Market Drivers 

Demand for AI Customer Support 

  • Organizations around the world are focusing on improving their customer support and they are doing it by opting for automation using conversational AI models. Round the clock support and better response times with reduced errors are key benefits of AI-powered customer support driving market growth.  

Advancements in Natural Language Processing (NLP) 

  • Natural language processing technology is advancing continually, and this has resulted in the development of better and more capable conversational AI models. New conversational AI models with advanced NLP technology are more capable of providing better responses and better human interaction capabilities.  

Conversational Artificial Intelligence (AI) Market Restraints 

Complex Query Issues 

  • Artificial intelligence is highly advanced but conversational AI models are still struggling with complex queries. Improper responses or inaccurate output in response to complex queries is a common issue that hinders adoption of conversational artificial intelligence (AI) on a global level. 

Resistance to Adoption 

  • Conversational artificial intelligence (AI) is faced with high resistance to adoption in multiple applications owing to concerns regarding its reliability and trustworthiness. These concerns need to be addressed to reduce resistance to adoption, which stands as a major constraint for global market development.  

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FAQs

Conversational Artificial Intelligence (AI) Market size was valued at USD 9.5 Billion in 2023 and is poised to grow from USD 11.65 Billion in 2024 to USD 59.84 Billion by 2032, growing at a CAGR of 22.60% during the forecast period (2025-2032).

Conversational artificial intelligence (AI) providers should focus on developing and launching new solutions to stay competitive in the market. Utilization of advanced AI algorithms will also be a prime area of interest for all conversational artificial intelligence (AI) companies going forward. Companies can also explore new applications for their offerings to maximize their business scope in the long run. Addressing reliability and data privacy concerns should be the primary target of all conversational AI companies to help unlock the full growth potential of the market.   ' Google, LLC (U.S.)   ', ' Microsoft (U.S.)   ', ' IBM (U.S.)   ', ' Amazon Web Services, Inc. (U.S.)   ', ' Baidu (China)   ', ' Oracle (U.S.)   ', ' SAP SE (Germany)   ', ' FIS (U.S.)   ', ' Artificial Solutions (Sweden)   ', ' Kore.ai, Inc. (U.S.)   ', ' Conversica, Inc. (U.S.)   ', ' Inbenta Holdings Inc. (U.S.)   ', ' Creative Virtual Ltd. (U.S.)   ', ' SoundHound AI, Inc. (U.S.)   ', ' Avaamo (U.S.)   ', ' Jio Haptik Technologies Limited (India)   ', ' Solvvy (U.S.)   ', ' Cisco Systems, Inc. (U.S.)   ', ' Kasisto (U.S.)   ', ' Gupshup (U.S.)  '

  • Organizations around the world are focusing on improving their customer support and they are doing it by opting for automation using conversational AI models. Round the clock support and better response times with reduced errors are key benefits of AI-powered customer support driving market growth.  

Sentiment Analysis and Emotional Intelligence: Conversational AI companies should invest in developing better sentiment analysis and emotional intelligence capabilities for their AI models. AI solutions that can understand human emotions and recognize sentiments through voice input will make them more human-like and promote market growth in the long run.  

High acceptance and rapid adoption of advanced technologies are making North America the leading market for conversational artificial intelligence (AI) companies. Growing number of organizations in this region are focusing on automation of their business, which is also boosting conversational artificial intelligence (AI) adoption in this region. Rising use of conversational AI models in healthcare industry is also creating new opportunities for conversational artificial intelligence (AI) companies in this region. Canada and the United States will be the top markets for conversational artificial intelligence (AI) providers in this region.  

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Global Conversational AI Market

Report ID: SQMIG45F2072

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