USD 385 billion
Contract Cleaning Services Market Size, Share, and Growth Analysis
Contract Cleaning Services Market By Service Type (Window Cleaning, Floor & Carpet Cleaning), By End-use (Residential, Industrial), By Region - Industry Forecast 2025-2032
Report ID:
SQMIG20N2040 |
Region:
Global |
Published Date: January, 2025
Pages:
173
|Tables:
92
|Figures:
71
Format -
Contract Cleaning Services Market Insights
Global Contract Cleaning Services Market size was valued at USD 385 billion in 2023 and is poised to grow from USD 411.2 billion in 2024 to USD 696 billion by 2032, growing at a CAGR of 6.8% during the forecast period (2025-2032).
The growing awareness of workplace sustainability and employee welfare, and workplace cleanliness, drives the global contract cleaning services market growth. Commercial and industrial enterprises are the major users of cleaning services, which include dusting windows, floors, carpets, and upholstery. To keep their workplaces clean and healthy, business organizations, particularly large establishments, make contractual agreements with the service providers for these services. The two main criteria that the business organizations are charged by service providers are type of service used and the frequency in requested services. These criteria range from daily, weekly, semiannually to monthly, and annually.
Meanwhile, construction cleaning services have to be used only one time, and their prices are based on how much cleaning is necessary. To create a green and healthy working environment for their workers, businesses are spending a lot of money on workplace maintenance. In addition, with the increasing cases of deadly illnesses, people and companies are now getting concerned about the health of their family members and staff. Therefore, more money is being spent on keeping the areas where workers spend most of their working hours clean. Alongside increasing disposable income, the incidence of house owners hiring commercial cleaning services from professional cleaning staff is another factor prompting an upward trend. Nevertheless, the market is perceived to be restrained by increased technological sophistication in autonomous cleaning robots which utilize artificial intelligence or AI to accomplish cleaning jobs.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Commercial
Fastest Growth
Industrial
Growth Rate
6.8% CAGR
Global Contract Cleaning Services Market ($ Bn)
Country Share for North America (%)
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Contract Cleaning Services Market Segments Analysis
Global Contract Cleaning Services Market is segmented by Service Type, End-use and region. Based on Service Type, the market is segmented into Window Cleaning, Floor & Carpet Cleaning, Upholstery Cleaning, Construction Cleaning and Others. Based on End-use, the market is segmented into Residential, Industrial, Commercial, Healthcare & Medical Facilities, Educational Institutions, Hotels & Restaurants, Retail Outlets, Corporate Offices, Financial Institutions and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Analysis by Service Type
As per the 2024 global contract cleaning services market analysis, the floor & carpet cleaning segment captured the largest share of 32.2%. As corporate offices and manufacturing facilities have huge floor areas, cleaning floors and carpets is a very time-consuming and tiresome process. Consequently, the service contractors charge more for this service than for other services such as window and upholstery cleaning. However, the cost of these services varies depending on several factors such as time, location, frequency, and complexity. In addition, floor cleaning is usually outsourced to experienced contractors since it is an essential requirement for any commercial or industrial establishment.
Throughout the forecast period, the upholstery cleaning segment is expected to grow at a commendable CAGR of 8.3%. The vendors also offer supplementary cleaning services such as construction, upholstery, and window cleaning. Due to the prevailing COVID-19's near-term and long-term impact, it is expected that the upholstery cleaning services are predicted to growth at the fastest rate in comparison to others throughout the forecast period. Upholstery involves cushioned chairs and sofas/couches of all the things which touch one closely. Increasingly, corporate offices use these services to ensure safety and hygiene for staff during and after the coronavirus epidemic.
Analysis By End Use
Based on the 2024 global contract cleaning services market forecast, the commercial segment dominated the market with the highest revenue share of 49.7%. The business sector, which is largely an office building, makes heavy investments to maintain a clean and hygienic environment. The other reasons that gave this segment such a high percentage are the recovery of the building and real estate sectors following a brief hiatus in the early parts of this decade followed by an increase in the construction of commercial buildings. The rest of other businesses, such as health care and medical facilities, schools, hotels and restaurants, retail stores, prefer to delegate all the cleaning requirements to outsiders so that management and workforce focus on the core company operations.
During the forecast period, the industrial sector is expected to exhibit a strong and steady CAGR. At these industrial production plants, contract service providers are engaged to carry out construction cleaning work such as dust and debris removal and oil spill cleanup and management. Moreover, the remodeling of manufacturing plants requires frequent cleanup. Moreover, market demand from residential end users will be fueled by increasing disposable income levels and an increasing trend among the youth to outsource routine cleanup work.
Global Contract Cleaning Services Market By End Use
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Contract Cleaning Services Market Regional Insights
In 2024, North America held the highest revenue share in the contract cleaning services market at 36.4%. Many service providers, especially in the United States, define the region. To provide their employees with a hygienic and sanitized working place, most commercial businesses also have contractual service agreements with the service providers. For instance, Wegmans, which operates a chain of supermarkets in the United States under its own brand, engaged Cleaning Services Group, Inc. to clean up the building sites. This therefore helped the company maintain a retail environment free of dust, debris, and oil spills. This is expected to be an ongoing trend in the outsourcing of cleaning jobs, thereby facilitating further growth of the regional market during the forecast period.
During the forecast period, the Asia Pacific contract cleaning services market is expected to grow at a respectable CAGR of 7.5%. One of the primary driving forces behind the growth of the regional market is the increasing numbers of units in construction stages, which require regular cleaning activities for proper site management. The past few years have also witnessed a sharp rise in the number of new commercial spaces in the region mainly due to government expenditures on infrastructure development. This, therefore, is expected to increase the use of cleaning services, including floor, window, and upholstery cleaning. Moreover, Asia Pacific is one of the most densely populated regions hit by the coronavirus, which is aiding the adoption of cleaning services in the region.
Global Contract Cleaning Services Market By Geography
- Largest
- Fastest
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Contract Cleaning Services Market Dynamics
Drivers
Growing Need for Cleanliness and Hygiene
- One of the most significant factors driving the global contract cleaning services industry is the increased awareness of hygiene, especially after the pandemic. Cleaning has become a priority for businesses and organizations in order to protect their workers, clients, and guests. This has spurred the growth of the market by increasing demand for professional cleaning services in various sectors, including healthcare, education, retail, and businesses.
Developing Infrastructure for Business and Industry
- The demand for cleaning services is being driven by the expansion of commercial and industrial sectors globally. With growing cities and new companies emerging, regular and professional cleaning is needed. This is even more the case with the growth of commercial office buildings, manufacturing facilities, and retail establishments, which all require regular cleaning to maintain health and safety standards and to meet operational standards.
Restraints
High Operating Costs
- The market growth for contract cleaning can be limited by the rising costs of labor, cleaning supplies, and equipment. It might be challenging for smaller cleaning companies to compete with larger companies that have more resources. In addition, specific industries may not be able to sustain profitability in the long term due to price sensitivity.
Labor Shortage and Retention Issues
- The two main challenges in the global contract cleaning services market include labor shortages and staff turnover. The cleaning industry often employs low-wage workers, which can contribute to a high rate of turnover. It can be challenging to identify and retain competent employees, particularly in environments that are classified as high-risk, such as hospitals where specialist cleaning is increasingly becoming essential.
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Contract Cleaning Services Market Competitive Landscape
There are many international competitors in the highly competitive contract cleaning services. Some of the key players are ISS A/S, Sodexo, Rentokil Initial, ABM Industries and Mitie Group. The businesses are focused on enhancing customer satisfaction, releasing technical innovations such as mechanization and green cleaning solutions and expanding their line of service. Competition for this industry is driven more by pricing, service, and the ability to offer high specialist cleaning services to medical care, retail, educational, among others.
Top Players in Contract Cleaning Services Market
- Sodexo (France)
- Rentokil Initial (United Kingdom)
- ABM Industries (United States)
- Mitie Group (United Kingdom)
- Cleansmart (United Kingdom)
- Aramark Corporation (United States)
- ECOLAB Inc. (United States)
- Jani-King International, Inc. (United States)
- Anago Cleaning Systems (United States)
- Vanguard Cleaning Systems (United States)
- The Facility Management Group (FMG) (United States)
Recent Developments
- In September 2024, Exclusive Services Group, the leading contract cleaning services supplier in the UK and Ireland, was acquired by OCS UK & I, part of OCS Group Holdings Ltd. This acquisition will strengthen OCS's positions in strategic sectors such as retail, media, entertainment, data centers, and education. The shared values and strong focus on operational excellence provide the assurance for an easy merger between the two businesses.
- KBS, a portfolio company of Cerberus Capital Management, acquired Kimco, one of the leading providers of commercial cleaning and facility maintenance services, in April 2022. This acquisition will strengthen KBS's position in the commercial and industrial sectors, thus allowing it to offer a wider variety of services to its clients. KBS and Kimco will combine their technology and expertise to enhance operational performance and set new standards for the industry.
- Diversey-TASKI and Gausium signed a multi-year global collaboration agreement in November 2022. This partnership, with the support of state-of-the-art cleaning expertise, equipment, and intelligence, aims to fully integrate processes and machines for client locations across the globe, maximizing the potential of cleaning robots. The standards for cleanliness and hygienic conditions in businesses are constantly increasing. Due to these collaborations, commercial facilities may meet and even exceed those expectations by using advanced technology that represents cleaning innovation.
Contract Cleaning Services Key Market Trends
- Increasing Use of Green Cleaning Techniques: Increasingly, people are turning towards sustainable and environmentally friendly cleaning techniques. The trend of employing non-toxic, biodegradable, and sustainable materials in green cleaning for residential and commercial applications has increasingly attracted customers and businesses alike as they become more ecologically conscious. This trend is expected to continue its influence on the sector in the coming few years and relates to a greater trend toward sustainability within industries.
- Automation and Integration of Technology: The advancement of technology practically invades the premises used by contract cleaners. From the IoT-based devices enabling real-time monitoring, to the automated cleaning equipment, all the way to the most recently developed AI-based systems, such are the trendiness in the areas of work management systems and scheduling. Such advancements offer sizeable growth opportunities in the market, including better cleaning efficiency, reduced operational costs, and enhanced quality of service.
Contract Cleaning Services Market SkyQuest Analysis
SkyQuest's ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected using Primary Exploratory Research backed by robust Secondary Desk research.
As per SkyQuest analysis, the global contract cleaning services market is steadily on the growth path as more demands are realized for cleanliness, hygienic conditions, and the effectiveness of operations in many fields. Professional cleaning services have become increasingly indispensable in health, education, retail, and commercial offices because businesses increasingly focus on hygiene after the COVID-19 outbreak. In the future, the market will be influenced by advancements in technology such as automation, Internet of Things, and green cleaning solutions. However, the market may also suffer from challenges such as lack of employees and higher operational costs. Overall, the contract cleaning services market has plenty of opportunities for growth and broadening of service offerings for companies in search of continuous growth and profitability.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 385 billion |
| Market size value in 2032 | USD 696 billion |
| Growth Rate | 6.8% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
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| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Contract Cleaning Services Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Contract Cleaning Services Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Contract Cleaning Services Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Contract Cleaning Services Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Contract Cleaning Services Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Contract Cleaning Services Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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