Report ID: SQMIG45E2133
Skyquest Technology's expert advisors have carried out comprehensive research and identified these companies as industry leaders in the Business Process Management Market. This Analysis is based on comprehensive primary and secondary research on the corporate strategies, financial and operational performance, product portfolio, market share and brand analysis of all the leading Business Process Management industry players.
The global business process management market is expected to be driven by growing complexity of events and the need for streamlining logistics and improve coordination. Business process management now includes tools for live streaming, digital networking, and audience analytics. AI-driven matchmaking, sentiment analysis, and smart scheduling improve user experience and event success. As AI and machine learning become integral to digital platforms, their inclusion in event management systems significantly boosts market adoption.
According to SkyQuest Technology “Business Process Management Market By Component (Software (Event Planning, Event Marketing), Services (Professional Services (Consulting, Deployment & Integration), Managed Services)), By Deployment (Cloud, On-premises), By Event Type, By Region - Industry Forecast 2025-2032,” Global Business process management market is projected to grow at a CAGR of over 26.3% by 2032, owing to rapidly rising number of large-scale events in the entertainment industry as well as corporate settings. Event organizers now prioritize immersive attendee experiences through personalized communication, interactive sessions, and mobile event apps. Business process management provides tools like digital ticketing, push notifications, and surveys to enhance engagement.
|
Company |
Est. Year |
Headquarters |
Revenue |
Key Services |
|
Active Network LLC |
1999 |
Dallas, Texas, USA |
NA |
SaaS event & activity registration, participant management, event-analytics, activity-cloud platform |
|
Arlo |
2012 |
Auckland, New Zealand |
USD 510 million (2024 est.) |
Business process management: event registration, ticketing, live/virtual event platforms, attendee insights |
|
Stova |
2021 (merger) |
Boston, Massachusetts, USA |
NA |
Enterprise event management platform: registration, mobile app, networking, event intelligence |
|
Bitrix24 |
2012 |
Moscow, Russia / Dublin, Ireland |
USD 60.1 million (2024) |
Unified work-platform including event management, CRM, registration, virtual meetings, team collaboration |
|
Eventdex.com |
2013 |
New York, USA |
USD 750,000 (2024 approx.) |
Event management & trade show software: registration, badge printing, lead retrieval, virtual/hybrid events |
|
Hopin |
2019 |
London, United Kingdom
|
USD 73.6 million (2024 approx.) |
Virtual / hybrid events platform: streams, networking, expo-halls, on-demand content, event analytics |
|
webMOBI |
2009 |
Toronto, Ontario, Canada |
USD 10.1 million (2024) |
Mobile event apps, virtual event platforms, attendee engagement, networking, hybrid event management |
|
Whova. |
2012 |
Santa Clara, California, USA |
USD 14.9 million (2024 est.) |
Event-management software focused on interaction: event mobile app, agenda, networking, lead capture |
|
Certain Inc. |
2005 |
Atlanta, Georgia, USA |
NA |
Enterprise event automation: registration, onsite check-in, data capture, analytics, hybrid/live events |
|
Cvent Inc. |
1999 |
Tysons Corner, Virginia, USA |
Acquired by Blackstone and deslisted. |
Business process management: registration, venue sourcing, mobile apps, hybrid/virtual events, analytics |
Active Network LLC is a prominent global provider of event registration and participant-management solutions that facilitate the planning and execution of activities, events, and experiences across multiple domains. Its ACTIVEWorks® and Activity Cloud® offerings provide event administrators with registration tools, payment processing, data analytics, and insight dashboards to boost revenue and participation.
The company offers an event-management platform that serves live, virtual and hybrid events globally. The company provides software for event registration, ticketing, attendance tracking, live streaming integration, and attendee insights. Catering primarily to training providers, associations and enterprise event teams, Arlo’s platform enables organizations to streamline event workflows, enhance engagement and measure event ROI.
Stova is the enterprise event-management platform resulting from the 2021 merger of Aventri and etouches, headquartered in Boston, Massachusetts, USA. The company offers comprehensive event tools spanning registration, abstract/paper management, mobile event apps, networking modules and analytics. Stova targets large-scale corporate events, trade shows and associations, enabling hybrid event models, global event roll-out and data-driven event optimisation.
Bitrix24, founded in 2012 and headquartered in Dublin, Ireland (with origins in Moscow, Russia), offers a unified work platform that includes event management as part of its broader CRM, collaboration and communication suite. Its event-management modules enable organizations to manage event registration, ticketing, virtual meeting integration, attendee engagement and post-event analysis. Positioned as an affordable all-in-one solution, Bitrix24 appeals to SMBs and event teams seeking integrated workflows across events and internal operations.
Eventdex.com, launched in 2013 and based in New York, USA, provides event and trade-show management solutions including registration, badge printing, lead-retrieval, matchmaking, mobile event apps and virtual/hybrid event capabilities. It is built for organizers of conferences, expos, and trade associations that require venue logistics, exhibitor management and attendee networking. Eventdex’s emphasis on lead capture and event ROI makes it a preferred choice for B2B-focused events.
Hopin, founded in 2019 and based in London, UK, quickly emerged as a leading platform for virtual and hybrid events—particularly during the COVID-19 era. Its platform supports interactive online experiences with streaming, breakout-rooms, expo spaces, networking lounges and on-demand content. Hopin’s mission is to replicate the in-person event experience online, enabling organizations to reach global audiences while tracking engagement and analytics. Its rapid growth highlights the shift to hybrid event formats and digital attendee experiences.
WebMOBI was established in 2009 and is headquartered in Toronto, Ontario, Canada. It specializes in mobile event apps and virtual/hybrid event platforms designed to enhance attendee engagement, networking, gamification and live interaction. The company’s focus on mobile first experiences supports organizations in delivering seamless attendee journeys across physical and digital event environments, enabling better data capture and experience personalisation.
Whova, founded in 2012 and headquartered in Santa Clara, California, USA, offers event-management software centred on attendee experience and interaction. Its platform includes event mobile app, agenda management, networking features (matchmaking, chat), speaker management and lead capture tools. Whova supports live, virtual and hybrid events—making it a favorite among associations, conferences and corporate event planners who prioritise attendee connectivity and data insights.
Certain Inc. provides enterprise-grade event automation software designed for large-scale and global event programmes. Its suite covers event registration, onsite check-in, badge printing, CRM integration, lead capture and analytics. The platform is built to handle complex event roll-outs and multi-format (live + virtual) operations, helping enterprise marketers optimise performance, compliance and ROI of their event programmes.
Cvent offers a full ecosystem of meeting- and event-management solutions: event registration, venue & supplier sourcing, virtual/hybrid event support, mobile apps, marketing automation and analytics. It serves thousands of corporate, association and hospitality clients worldwide. Cvent’s acquisitions and product innovations keep it at the forefront of the evolving event-technology landscape.
The global business process management market is anticipated to expand at a robust CAGR but faces challenges in the form of high subscription costs and data security concerns. Event organizers now prioritize immersive attendee experiences through personalized communication, interactive sessions, and mobile event apps. Growing organization of conferences, trade shows, and corporate gatherings for brand promotion and networking is also creating new opportunities for business process management companies in the long run. The growing emphasis on measurable event outcomes and personalization fuels demand for software that delivers detailed performance metrics and predictive analytics capabilities.
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Global Business Process Management Market size was valued at USD 10.16 Billion in 2024 and is poised to grow from USD 11.22 Billion in 2025 to USD 24.75 Billion by 2033, growing at a CAGR of 10.4% during the forecast period (2026–2033).
Business process management providers should invest in the development of custom solutions to stand out from the competition. Integration of AI and ML technologies is slated to be a key opportunity for all companies as per this business process management market analysis. 'Appian (USA)', 'Pegasystems (USA)', 'IBM (USA)', 'Oracle (USA)', 'SAP (Germany)', 'Microsoft (USA)', 'Software AG (Germany)', 'Bizagi (UK)', 'Kissflow (India)', 'ProcessMaker (USA)', 'TIBCO Software (USA)', 'Genpact (USA)', 'Wipro (India)', 'Accenture (Ireland)', 'Deloitte (UK)', 'KPMG (Netherlands)', 'Ernst & Young (UK)', 'Fujitsu (Japan)'
Enterprises around the world realize the importance of seamless, consistent customer experiences in retaining clients and building brand loyalty. Business process management allows organizations to map and optimize customer-facing processes such as onboarding, support, and service delivery. By automating and monitoring these workflows, BPM helps eliminate delays, reduce friction, and personalize interactions. This customer-centric approach is expected to bolster the global business process management market outlook in the long run.
Rise of Low-Code and No-Code BPM Solutions: Low-code and no-code business process management platforms empower business users to design, deploy, and modify workflows without extensive programming skills. They reduce IT dependency, shorten time-to-market, and enable greater process ownership by functional teams. As organizations prioritize agility and digital resilience, low-code/no-code tools are gaining traction across departments like HR, finance, and customer service. This business process management industry trend supports innovation at scale while fostering cross-functional collaboration.
Why North America Leads Business Process Management Adoption on a Global Level?
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