Global Telecom Order Management Market

Global Telecom Order Management Market Size, Share, Growth Analysis, By Deployment Type(On-Premise, and Cloud based), By Component(Software, and Service) - Industry Forecast 2024-2031


Report ID: SQMIG45C2062 | Region: Global | Published Date: February, 2024
Pages: 157 | Tables: 61 | Figures: 67

Global Telecom Order Management Market Insights

Telecom Order Management Market size was valued at USD 3.15 billion in 2021 and is poised to grow from USD 3.50 billion in 2022 to USD 8.18 billion by 2030, growing at a CAGR of 11.2% in the forecast period (2023-2030).

The telecom order management industry is projected to experience growth, driven by factors such as the rapid expansion of connected devices and subscribers. Additionally, the consolidation of services by network operators and telecom service providers is expected to contribute to the market's expansion. However, the growth of the telecom order management market might be hindered by a reluctance to embrace fundamental changes in systems and technologies. Conversely, major industry players' advancements in next-generation tools could offer profitable opportunities for the telecom order management market. Telecom Order Management encompasses various processes like negotiation, change management, installation, and inventory control. It automates and streamlines order processing for telecom service providers, providing several advantages, including a consolidated platform, improved service uptime, and support for both cloud and on-premise implementations.

Consequently, telecom order management solutions have gained momentum in the telecom sector. Moreover, a significant industry trend propelling the market is the increasing adoption of cloud-based services due to their rapid deployment and flexibility. The telecom order management market is anticipated to flourish due to the growing internet and smart device penetration, as well as the rising demand for seamless network access in rural regions and cost-effective business processes. These factors are expected to drive the global Telecom Order Management Market.

US Telecom Order Management Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2024-2031

Global Market Size

USD 3.15 billion

Largest Segment

Cloud- based

Fastest Growth

Cloud- based

Growth Rate

11.2% CAGR

Global Telecom Order Management Market ($ Bn)
Country Share for North America Region (%)
Global Telecom Order Management Market By Deployment Type ($ Bn)
Global Telecom Order Management Market By Deployment type (%)

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Global Telecom Order Management Market Segmental Analysis

The global telecom order management market is segmented on the basis of component, deployment mode, organization size, network type, product type and region. By component, the market is segmented into software, service. By deployment mode, the market is segmented into on-premise, cloud based. By organization size, the market is segmented into large organizations, SMEs. By network type, the market is segmented into Wireless, Wireline. By product type, the market is segmented into customer order management, service order management, service inventory management. By region, the market is segmented into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.

Telecom Order Management Market Analysis By Deployment Type

“Cloud- based” is the dominant segment in the Telecom Order Management Market. The increasing popularity of cloud-based services due to their ease of deployment, scalability, and cost-effectiveness has made them a preferred choice for many telecom service providers.

On the other hand, the fastest-growing segment in the telecom order management market is “On-Premise” solutions. Despite the rising dominance of cloud-based options, some telecom service providers still prefer on-premise deployments to maintain greater control over their data and systems, especially in cases where data security and compliance are critical concerns.

Telecom Order Management Market Analysis By Component

The dominant segment is likely to be the "software" segment in the telecom order management market. This is because software solutions play a crucial role in automating and streamlining the order processing for telecom service providers, offering various functionalities and features to enhance efficiency and customer experience.

On the other hand, "service" segment is expected to be the fastest growing segment. Telecom service providers increasingly seek specialized services to optimize their order management processes and ensure smooth operations. These services may include consulting, implementation, integration, training, and support, among others. As the complexity of telecom operations increases, the demand for expert services to manage and optimize order management systems is likely to grow rapidly.

Global Telecom Order Management Market By Deployment type, 2023 (%)

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Global Telecom Order Management Market Regional Insights

The global telecom order management market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. Among these regions, “North America” emerged as the leader, holding the largest market share, and it is expected to witness substantial growth at a significant Compound Annual Growth Rate (CAGR) throughout the forecast period. It is one of the leading regions in the Telecom Order Management market. This is due to the region's early adoption of advanced telecom technologies, extensive telecommunication infrastructure, and a large customer base. Additionally, North America is home to many leading telecom service providers and network operators, which further boosts the demand for efficient order management solutions.

On the other hand, Asia Pacific is considered to be the fastest growing region. This growth is attributed to several factors, including the increasing internet penetration, the proliferation of smartphones and other connected devices, and the rise in demand for telecom services in emerging economies. Countries like China, India, and Southeast Asian nations have experienced significant growth in their telecom sectors, leading to an increased need for streamlined order management solutions.

Global Telecom Order Management Market By Geography, 2024-2031
  • Largest
  • Fastest

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Global Telecom Order Management Market Dynamics

Telecom Order Management Market Drivers

Rapid Expansion of Connected Devices and Subscribers:

  • The increasing number of connected devices and subscribers, such as smartphones, IoT devices, and other smart gadgets, is driving the demand for efficient telecom order management solutions. As the telecom industry continues to grow, the need for streamlined order processing and inventory control becomes more critical.

Adoption of Cloud-Based Services:

  • The rising adoption of cloud-based services in the telecom sector offers several benefits, including faster deployment, scalability, and cost-effectiveness. Cloud-based order management solutions enable telecom service providers to efficiently manage their operations, leading to increased demand for such systems.

Telecom Order Management Market Restraints

Reluctance to Embrace Technological Changes:

  • The telecom industry is known for being slow in accepting fundamental changes in systems and technologies. Some network operators and service providers may be hesitant to invest in new telecom order management solutions, hindering market growth and innovation.

Regulatory and Compliance Challenges:

  • The telecom order management market is subject to various regulations and compliance requirements imposed by governments and telecommunication authorities. Complying with these regulations can be complex and time-consuming for service providers, potentially impeding the market's growth.

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Global Telecom Order Management Market Competitive Landscape

The global Telecom Order Management market is highly competitive, with numerous training providers vying for market share. Major industry participants, including telecom service providers and technology companies, vie for market share by offering advanced and efficient order management solutions. They focus on innovation, scalability, and customer-centric approaches to gain a competitive edge. Mergers and acquisitions are common strategies to expand their product portfolios and global presence. Additionally, emerging players often target niche segments with specialized solutions. The competitive landscape is driven by the constant demand for streamlined order processing, rapid technological advancements, and the increasing adoption of cloud-based services in the telecom sector.

Telecom Order Management Market Top Player’s Company Profile

  • IBM (US)
  • Oracle (UK)
  • ChikPea (US)
  • Comarch (Poland)
  • Fujitsu (Japan)
  • Intellibuzz (India)
  • Mphasis (India)
  • Neustar (US)
  • Pegasystems (US)

Telecom Order Management Market Recent Developments

  • In January 2021, Amdocs Limited introduced a novel AI-powered digital assistant solution called Amdocs Smartbot. The primary objective of this solution is to enhance the customer experience by delivering personalized and efficient customer support.
  • In May 2022, TPG Telecommunication became the first carrier in Australia to implement G.Fast technologies, a cutting-edge approach that utilizes pair-bonding, vectoring, and phantom mode to improve internet speeds.
  • In November 2021, Nokia unveiled a range of Software-as-a-Service offerings tailored for communication service providers. This launch represents a significant milestone in providing operators with cost-effective and flexible solutions, emphasizing customer satisfaction while optimizing network performance and delivering innovative services.

Global Telecom Order Management Key Market Trends

  • Adoption of AI and Automation

Many telecom companies were increasingly integrating artificial intelligence (AI) and automation technologies into their order management processes. These technologies help streamline the order fulfillment process, reduce manual errors, enhance efficiency, and provide a better customer experience. AI and automation can assist in tasks such as order processing, status tracking, and issue resolution, leading to faster and more accurate order fulfillment.

  • Shift towards Cloud-based Solutions

Telecom companies were moving away from traditional on-premises order management systems and shifting towards cloud-based solutions. Cloud-based order management systems offer scalability, flexibility, and cost-effectiveness. They allow telecom providers to easily handle fluctuating order volumes and accommodate changing customer demands. Additionally, cloud-based solutions enable easier integration with other applications and systems, facilitating a seamless and unified order management process.

Global Telecom Order Management Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Component types team that Collects, Collates, Correlates, and Analyzes the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.

According to our Global Telecom Order Management Market analyses, the Telecom Order Management market is a dynamic and growing sector within the telecommunications industry. With increasing demand for streamlined and efficient order processing, telecom companies are investing in advanced order management solutions. These solutions enable end-to-end automation, improved customer experience, and faster order fulfillment. Additionally, the adoption of technologies like AI and machine learning is further enhancing the market's potential. The market is expected to witness significant growth due to the rising number of subscribers and the need for seamless service provisioning. As competition intensifies, telecom companies will continue to prioritize order management systems that boost operational efficiency and drive overall business success.

Report Metric Details
Market size value in 2023 USD 3.15 billion
Market size value in 2031 USD 8.18 billion
Growth Rate 11.2%
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Deployment Type
    • On-Premise, and Cloud based
  • Component
    • Software, and Service
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • IBM (US)
  • Oracle (UK)
  • ChikPea (US)
  • Comarch (Poland)
  • Fujitsu (Japan)
  • Intellibuzz (India)
  • Mphasis (India)
  • Neustar (US)
  • Pegasystems (US)
Customization scope

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Global Telecom Order Management Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Global Telecom Order Management Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Global Telecom Order Management Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Global Telecom Order Management Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Global Telecom Order Management Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Global Telecom Order Management Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Telecom Order Management Market size was valued at USD 3.15 billion in 2021 and is poised to grow from USD 3.50 billion in 2022 to USD 8.18 billion by 2030, growing at a CAGR of 11.2% in the forecast period (2023-2030).

The global Telecom Order Management market is highly competitive, with numerous training providers vying for market share. Major industry participants, including telecom service providers and technology companies, vie for market share by offering advanced and efficient order management solutions. They focus on innovation, scalability, and customer-centric approaches to gain a competitive edge. Mergers and acquisitions are common strategies to expand their product portfolios and global presence. Additionally, emerging players often target niche segments with specialized solutions. The competitive landscape is driven by the constant demand for streamlined order processing, rapid technological advancements, and the increasing adoption of cloud-based services in the telecom sector. 'Cerillion (US)', 'Cognizant (US)', 'Ericsson (Sweden', 'IBM (US)', 'Oracle (UK)', 'ChikPea (US)', 'Comarch (Poland)', 'Fujitsu (Japan)', 'Intellibuzz (India)', 'Mphasis (India)', 'Neustar (US)', 'Pegasystems (US)'

The increasing number of connected devices and subscribers, such as smartphones, IoT devices, and other smart gadgets, is driving the demand for efficient telecom order management solutions. As the telecom industry continues to grow, the need for streamlined order processing and inventory control becomes more critical.

Adoption of AI and Automation

The global telecom order management market is analyzed based on its regional presence, which includes North America, Europe, Asia Pacific, Middle East and Africa, and Latin America. Among these regions, “North America” emerged as the leader, holding the largest market share, and it is expected to witness substantial growth at a significant Compound Annual Growth Rate (CAGR) throughout the forecast period. It is one of the leading regions in the Telecom Order Management market. This is due to the region's early adoption of advanced telecom technologies, extensive telecommunication infrastructure, and a large customer base. Additionally, North America is home to many leading telecom service providers and network operators, which further boosts the demand for efficient order management solutions.

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