Top Quick Service Restaurants Companies

With growing competition and shifting consumer attitudes, leading players in the global Quick Service Restaurants (QSR) sector are adopting new partnerships as a means of achieving a competitive edge. One such example is Swiggy's recent partnership between Domino's and Bolt in India to expand its footprint in the country's thriving hospitality and food services sector. Through the integration of Domino's menu into the Bolt segment of the Swiggy application, the alliance provides an enhanced experience of ordering with real-time tracking after an industry wide transition to digital aggregation and availability of services.

Startup Landscape

Established in 2020, Owner.com believes in helping independent restaurants own their business by providing them with a strong online ordering platform that bypasses third-party food delivery apps. Founded by Adam Guild and Dean Bloembergen, the company empowers restaurants to own their virtual store fronts, thus controlling customer information and evading exorbitant commission fees. By 2022, Owner.com had penetrated over 1,500 restaurants in 49 states in the U.S. and had transacted over USD 18 million. This action has been particularly beneficial during the pandemic because it enabled restaurants to have direct contact with their customers and continue operating even in adverse situations.

Established in 2015, Brightloom (formerly eatsa) has made it its mission to revolutionize the Quick Service Restaurant (QSR) industry by leveraging smart automation and AI driven customer engagement solutions. Brightloom offers an end-to-end solution that includes digital ordering kiosks, mobile apps, and customer loyalty management, all of which are designed to enhance the dining experience and streamline operations. Yet another significant milestone was its 2019 partnership with Starbucks, through which Brightloom was able to incorporate Starbucks' mobile app and loyalty program in its solutions. This alliance infused advanced digital functionality into smaller QSRs, which hitherto had only been within the purview of large chains, thereby leveling the playing field. Brightloom's focus on data analysis and one-to-one marketing has enabled restaurants to better know and serve their customers, yielding improved customer loyalty and revenue lift.

Top Player’s Company Profiles

• McDonald's Corporation

• Starbucks Corporation

• Chick-fil-A, Inc.

• Yum! Brands, Inc.

• Restaurant Brands International

• Domino's Pizza, Inc.

• Wendy's Company

• Subway IP LLC

• Papa John's International, Inc.

• Krispy Kreme, Inc.

• Chipotle Mexican Grill, Inc.

• Coffee Day Enterprises Ltd

• Little Caesars Enterprises, Inc.

• Inspire Brands, Inc.

• Popeyes Louisiana Kitchen, Inc.

• Graviss Foods Private Limited

• Wingstop Inc.

• Panera Bread

• Del Taco Restaurants Inc.

• Jack in The Box Inc.