Global Patient Engagement Solutions Market

Patient Engagement Solutions Market Size, Share, Growth Analysis, By Component(Hardware, Software), By Delivery Mode(Premise, Cloud Based), By Application(Health Management, Home Health Management), By Therapeutic Area(Chronic diseases, Cardiovascular diseases (CVD)), By Functionality(Introduction, E-Prescribing), By End User(Providers, Payers) - Industry Forecast 2024-2031


Report ID: SQMIG35A2540 | Region: Global | Published Date: July, 2001
Pages: 165 | Tables: 181 | Figures: 79

Patient Engagement Solutions Market Insights

Patient Engagement Solutions Market size was valued at USD 16.58 billion in 2019 and is poised to grow from USD 19.5 billion in 2023 to USD 70.2 billion by 2031, growing at a CAGR of 17.54% in the forecast period (2024-2031).

Some of the main factors driving this market include expanding technology advancements, the acceptance of EHR and mHealth solutions, the prevalence of chronic diseases, supportive activities by important market participants, and consumerism in healthcare. When patients and doctors communicate online, both parties' interest levels rise, which helps with diagnosis accuracy. Interacting with doctors has become simpler and more effective for patients thanks to patient engagement tools. The length of hospital stays has been decreased because to remote monitoring. By providing better patient outcomes and health outcomes, patient engagement services are revolutionising healthcare.

Regardless of the state of the economy, the company's expansion prospects will be impacted by the need to improve operational procedures. As the global healthcare business grows, hospitalisation rates are rising, which is putting a lot of strain on the medical community.

US Patient Engagement Solutions Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2024-2031

Global Market Size

USD 16.58 billion

Largest Segment

Hardware

Fastest Growth

Hardware

Growth Rate

17.54% CAGR

Country Share for North America Region (%)
Country Share for Europe Region (%)
Global Patient Engagement Solutions Market by Component ($ Bn)
Global Patient Engagement Solutions Market By Component (%)

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Patient Engagement Solutions Market Segmental Analysis

Patient engagement solutions market is segmented based on component, delivery mode, application, therapeutic area, functionality, end user and region. Based on component, the market is categorized into hardware, software, standalone software, integrated software, services. Based on delivery mode the market is bifurcated into premise and cloud based.

Based on application, the market is categorized into: health management, home health management, social, financial health management. Based on therapeutic area the market is categorized into chronic diseases, cardiovascular diseases (CVD), diabetes, obesity, other chronic diseases, women’s health, fitness, others.

Based on functionality, the market is segmented into introduction, e-prescribing, virtual consultation, patient/client scheduling, document management. Based on end user, the market is sub-segmented into providers, payers, patients, others. Based on region, the global patient engagement solutions market is categorized into North America, Europe, Asia-Pacific, South America, and MEA.

Patient Engagement Solutions Market Analysis by Component 

In 2021, the market for patient engagement solutions worldwide was dominated by the software and hardware sector in terms of revenue.

The global patient engagement solutions market is divided into software & hardware and service segments based on component. The sector for software and hardware had the biggest revenue share in 2021 and is anticipated to grow at the quickest CAGR throughout the forecast period. Due to their simple user interfaces and frequent product updates, patient engagement solutions are easy to set up, use, and retrieve records.

In order to improve patient health outcomes, patient engagement solution services assist in leveraging and optimising patient engagement solutions on-site or in the cloud, depending on the needs of the client.

Patient Engagement Solutions Market Analysis by Functionality

In terms of revenue, the communication segment led the market for patient engagement solutions globally in 2022.

The global patient engagement solutions market is divided into functional categories based on functionality, including communication, health tracking & analytics, billing & payments, administration, patient education, and others. In 2021, the greatest revenue share was in the communication sector. This sector's income is growing as a result of rising demand for and use of telehealth, mhealth, and other virtual communication options using voice, video, and text. The COVID-19 pandemic has sped up the adoption of virtual communication technologies, enabling their use in a range of applications, including remote patient monitoring, mental health, and others.

Due to the increasing use of data analytics, artificial intelligence, and machine learning to provide patients and their families with useful information, the health tracking & insights category is anticipated to experience the fastest revenue CAGR throughout the forecast period.

Patient Engagement Solutions Market Analysis by Delivery Mode

Over the projected period, the global patient engagement solutions market is anticipated to witness the fastest revenue CAGR in the cloud-based solution segment.

The global patient engagement solutions market is divided into on-premise and cloud-based solutions based on delivery mechanism. Throughout the projected period, the category for cloud-based solutions is anticipated to have the quickest revenue CAGR. Due to the flexibility, scalability, and affordability of cloud-based solutions, they are increasingly being used, which is driving this segment's revenue growth. Healthcare workers may become more efficient, streamline their processes, and communicate and integrate data in real time across several locations or systems with the help of cloud-based technologies. This is pushing industry participants to create creative cloud-based patient engagement solutions, which is anticipated to assist the segment's revenue growth.

Patient Engagement Solutions Market Analysis by Application

The home health management, population health management, outpatient health management, in-patient health management, and financial health management categories make up the applications sector of the global patient engagement solutions market. In 2022, the home health management segment represented the greatest revenue share. Patients can connect with home healthcare providers and keep a track of their appointments and payment schedules online thanks to home health management.

This segment's disproportionately high revenue share can be linked to patients' growing understanding of the complexity of their conditions and willingness to take an active role in maintaining their own health. Patients with chronic illnesses require ongoing observation and education on how to manage their conditions. Due to rising healthcare consumerism, consumers are now taking a more active role in their treatment planning, monitoring, and optimization.

Patient Engagement Solutions Market Analysis by Therapeutic Area

The COVID-19 pandemic, increasing elderly population in key cities, the frequency of chronic illnesses, and adoption of digital technologies all contributed to the chronic disease management category accounting for the greatest revenue share in the global patient engagement solutions market in 2021. Patient engagement solutions make it easier to prevent and diagnose diseases, as well as to treat them with a doctor's support or by using self-management techniques.

Global Patient Engagement Solutions Market By Component, 2023 (%)

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Patient Engagement Solutions Market Regional Insights

Due to the presence of major market players in the region, growing acceptance of medical and electronic health records (EHR), and rising investments in patient engagement software by major corporations, the market for patient engagement solutions in North America accounted for the largest revenue share in 2022. Additionally, rising awareness is anticipated to support market revenue growth in the area, along with increased government investment in the healthcare sector and the advancement of contemporary technology.

Due to growing healthcare spending, increased healthcare awareness, the presence of advanced healthcare infrastructure in the region, along with publicly financed systems, such as the National Health Service (NHS) in the UK, and patient engagement solutions market in Europe accounted for a significantly large revenue share in 2022 following North America.

Over the course of forecast period, the Asia-Pacific patient engagement solutions market is anticipated to grow at a much positive CAGR. Growing desire for affordable, high-quality care, an aging population, and an increase in the prevalence of various chronic ailments are all driving factors in the Asia-Pacific patient engagement solutions market. Additionally, the current COVID-19 pandemic in Asia-Pacific has increased the patient pool, especially in China and India. Rising need for rapid and precise diagnosis and treatment of a variety of medical diseases, as well as an increase in patient volume, are anticipated to promote market revenue growth in Asia-Pacific.

Global Patient Engagement Solutions Market By Region, 2024-2031
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  • Fastest

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Patient Engagement Solutions Market Dynamics

Patient Engagement Solutions Market Driver

Need for health tracking and information to empower the market growth

  • As health problems are growing more prevalent, health tracking is getting more widespread. In today's technologically advanced environment, patients have access to information that help in providing them with tailored care and allowing them to monitor their health. In order to monitor their health, more people are keeping track of their data, and many of them share it with their doctors and fitness instructors. During the anticipated period, the market for patient engagement solutions will continue to develop due to the high demand for health and fitness tracking gadgets.
  • Through the use of technology, the patients can exchange information to support individualised care for people with chronic conditions and health monitoring. The number of patients who monitor their health data has increased and many of them are willing to divulge information in order to do so. 
  • Patient engagement solutions are anticipated to acquire new features and capabilities as a result of the integration of technologies like artificial intelligence (AI), the internet of things, and health information technology solutions. As a result, during the forecast period, technological developments are producing attractive prospects for the expansion of the patient engagement solutions market.

Patient Engagement Solutions Market Restraint 

  • The software used in healthcare information technology systems is pricey. Additionally, the price of operational expenses and software upgrades could be higher than the price of the product. Over half of the total cost of ownership is made up of recurring expenses for maintenance and support services, which include software modification and upgrade. The cost of the system is increased because end users must be trained to maximise the productivity of various healthcare information technology solutions due to a lack of internal information technology knowledge in the sector.
  • Information sharing between healthcare professionals is being hampered by issues with patient health data security. As a result, patient engagement projects in various healthcare organisations are hindered, and potential end users are less likely to choose patient engagement solutions.

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Patient Engagement Solutions Market Competitive Landscape

Numerous businesses are actively working to increase their market share and diversify their product offerings on the worldwide market. By making investments in R&D, incorporating cutting-edge technology into their products, and releasing updated items for the market, the players continue to dominate the market. To gain a competitive edge and solidify their market positions, these industry actors are exploring a range of inorganic growth strategies.

Top Players in the Global Patient Engagement Solutions Market

  • Allscripts Healthcare Solutions, Inc.
  • Athenahealth, Inc.
  • Cerner Corporation
  • GetWellNetwork, Inc.
  • IBM Watson Health
  • Lincor Solutions Ltd.
  • McKesson Corporation
  • Medtronic plc
  • Microsoft Corporation
  • Orion Health Ltd.
  • Philips Healthcare
  • Salesforce.com, Inc.
  • Siemens Healthineers AG
  • Sonifi Health, Inc.
  • Stericycle Communication Solutions
  • Teladoc Health, Inc.
  • Vocera Communications, Inc.
  • WebMD Health Corp.
  • Wolters Kluwer N.V.
  • Zocdoc, Inc.

Patient Engagement Solutions Market Recent Developments

  • In 2021, to offer better patient outcomes and standard of cancer care, McKesson (US) and Merck (US) have established a strategic partnership that will allow the two healthcare titans to use the power of real-world evidence (RWE).
  • In December 2021, IBM Watson Assistant for Health Benefits, an AI-enabled virtual agent created in the IBM Watson Health Cloud, was released thanks to partnership between Humana (US) and IBM (US). In addition to improving the member experience, this agent helps Humana Employer Group members understand benefits and other related topics with greater clarity and transparency.
  • In 2021, to improve patient relations and the revenue cycle and support the company's future growth, Allied Digestive Health (ADH) chose the cloud-based healthcare payments and patient engagement solutions from athenahealth (US).

Patient Engagement Solutions Key Market Trends

  • Growing Adoption: In order to improve patient adherence to therapy and health outcomes, businesses in the life sciences sector are concentrating on making their organisations, people, processes, and platforms more engaging for patients. 
  • Use of Patient Friendly Technology in the Healthcare: Patient friendly technologies have paved the way for a high market growth. The healthcare sector has widely deployed communication services with interactive interfaces for patients to share and receive data.

Patient Engagement Solutions Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates and Analyses the Data collected by means of Primary Exploratory Research backed by the robust Secondary Desk research.

According to the global patient engagement solutions market report analysis, by component, in terms of revenue, the global market was dominated by the software and hardware sector in 2022. The communication category accounted for the biggest revenue share, based on functionality. Over the course of the forecast period, the cloud-based solution sector is anticipated to experience a high CAGR, as per delivery mode.

Report Metric Details
Market size value in 2023 USD 16.58 billion
Market size value in 2031 USD 70.2 billion
Growth Rate 17.54%
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Component
    • Hardware, Software, Standalone Software, integrated Software, Services
  • Delivery Mode
    • Premise, Cloud Based
  • Application
    • Health Management, Home Health Management, Social, Financial Health Management
  • Therapeutic Area
    • Chronic diseases, Cardiovascular diseases (CVD), Diabetes, Obesity, Other chronic diseases, Women’s health, Fitness, Others
  • Functionality
    • Introduction, E-Prescribing, Virtual Consultation, Patient/Client Scheduling, Document Management
  • End User
    • Providers, Payers, Patients, Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • Allscripts Healthcare Solutions, Inc.
  • Athenahealth, Inc.
  • Cerner Corporation
  • GetWellNetwork, Inc.
  • IBM Watson Health
  • Lincor Solutions Ltd.
  • McKesson Corporation
  • Medtronic plc
  • Microsoft Corporation
  • Orion Health Ltd.
  • Philips Healthcare
  • Salesforce.com, Inc.
  • Siemens Healthineers AG
  • Sonifi Health, Inc.
  • Stericycle Communication Solutions
  • Teladoc Health, Inc.
  • Vocera Communications, Inc.
  • WebMD Health Corp.
  • Wolters Kluwer N.V.
  • Zocdoc, Inc.
Customization scope

Free report customization with purchase. Customization includes:-

  • Segments by type, application, etc
  • Company profile
  • Market dynamics & outlook
  • Region

Historical Year 2019

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Patient Engagement Solutions Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Patient Engagement Solutions Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Patient Engagement Solutions Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Patient Engagement Solutions Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Patient Engagement Solutions Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Patient Engagement Solutions Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Patient Engagement Solutions Market size was valued at USD 16.58 billion in 2019 and is poised to grow from USD 19.5 billion in 2023 to USD 70.2 billion by 2031, growing at a CAGR of 17.54% in the forecast period (2024-2031).

Numerous businesses are actively working to increase their market share and diversify their product offerings on the worldwide market. By making investments in R&D, incorporating cutting-edge technology into their products, and releasing updated items for the market, the players continue to dominate the market. To gain a competitive edge and solidify their market positions, these industry actors are exploring a range of inorganic growth strategies. 'Allscripts Healthcare Solutions, Inc.', 'Athenahealth, Inc.', 'Cerner Corporation', 'GetWellNetwork, Inc.', 'IBM Watson Health', 'Lincor Solutions Ltd.', 'McKesson Corporation', 'Medtronic plc', 'Microsoft Corporation', 'Orion Health Ltd.', 'Philips Healthcare', 'Salesforce.com, Inc.', 'Siemens Healthineers AG', 'Sonifi Health, Inc.', 'Stericycle Communication Solutions', 'Teladoc Health, Inc.', 'Vocera Communications, Inc.', 'WebMD Health Corp.', 'Wolters Kluwer N.V.', 'Zocdoc, Inc.'

As health problems are growing more prevalent, health tracking is getting more widespread. In today's technologically advanced environment, patients have access to information that help in providing them with tailored care and allowing them to monitor their health. In order to monitor their health, more people are keeping track of their data, and many of them share it with their doctors and fitness instructors. During the anticipated period, the market for patient engagement solutions will continue to develop due to the high demand for health and fitness tracking gadgets.

Growing Adoption: In order to improve patient adherence to therapy and health outcomes, businesses in the life sciences sector are concentrating on making their organisations, people, processes, and platforms more engaging for patients. 

Due to the presence of major market players in the region, growing acceptance of medical and electronic health records (EHR), and rising investments in patient engagement software by major corporations, the market for patient engagement solutions in North America accounted for the largest revenue share in 2022. Additionally, rising awareness is anticipated to support market revenue growth in the area, along with increased government investment in the healthcare sector and the advancement of contemporary technology.

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