Top Online Doctor Consultation Companies

Global Online Doctor Consultation Market size was valued at USD 9.82 Billion in 2024 and is poised to grow from USD 10.14 Billion in 2025 to USD 13.09 Billion by 2033, growing at a CAGR of 3.25% during the forecast period (2026–2033).

Companies providing online doctor consultations exercise various strategies to strengthen their position in the market. Currently, utilization of AI to make preliminary assessments remains the key to that. In September, 2024 Cigna healthcare launched an “e-treatment service” in MDLIVE. Through this feature, patients can take a virtual assessment that will give them initial diagnosis and treatment plans for common conditions such as allergies, ear and eye infections etc. this reduces patient load on physicians taking online consultations. Strategic mergers, acquisitions, and divestitures are also being observed among companies in this market. The recent divestiture of Amwell's psychiatric care allows for the company to lay sharper focus on scalable digital offering Furthermore, utilizing engagement tools that are driven by data seem to be a key strategy for companies to make their outreach activities more effective to draw attention of patients and retain them for longer. 'Teladoc Health (USA)', 'American Well Corporation (Amwell) (USA)', 'Evernorth (MDLIVE) (USA)', 'Included Health (Doctor on Demand) (USA)', 'HealthTap (USA)', 'Practo (India)', 'Tata 1mg (India)', 'Zocdoc (USA)', 'Maple (Canada)', 'Kry / Livi (Sweden)', 'Doctolib (France)', 'Ping An Group (Ping An Good Doctor) (China)', 'Alodokter (Indonesia)', 'Halodoc (Indonesia)', 'DocPlanner (Poland)', 'MediBuddy (India)', 'MeMD (USA)', 'HeyDoctor by GoodRx (USA)', 'Medgate (Switzerland)', 'LiveHealth Online (USA)'

Consumers all over the world are becoming tech-savvy and wanting to save time required for doctor consultations. This has led to the market witnessing more demand for online consultations from patients who are looking for affordable and easily accessible doctor consolation. These patients mostly look for reduced travel time, wait time and quicker access to the doctors. As people are becoming more digitally literate, smart phone penetration has increased across the globe, the all-time availability and ease of use that online doctor consultation provide make them a top choice of patients looking for their next doctor’s visit.

The existing mature healthcare system of the country is what allows North America to emerge as a key revenue generator on a global level. The widespread insurance coverage available for virtual healthcare in this region, along with the fact that it was one of the earliest adopters of telehealth solutions like as teleconsultations is prompting the use of online doctor consultations among all sections of populations and cementing the dominance of this region. The region has major players headquartered like Teladoc Health, Amwell, and MDLIVE who offer a broad range of virtual services. Also, the fact that it leads in smart phone penetration and digital infrastructure makes the utilization of virtual consultation easier here.