Global Healthcare Tele-Consultation Services Market

Healthcare Tele-Consultation Services Market Size, Share, Growth Analysis, By Mode of Access(Voice Calls, Video Calls), By Type(Voice Calls, Video Calls), By Application(Hospitals, Clinic) - Industry Forecast 2024-2031


Report ID: SQMIG35G2038 | Region: Global | Published Date: February, 2024
Pages: 277 | Tables: 90 | Figures: 76

Healthcare Tele-Consultation Services Market Insights

Healthcare Tele-Consultation Services Market size was valued at USD 67.34 billion in 2019 and is poised to grow from USD 83.5 billion in 2023 to USD 455.26 billion by 2031, growing at a CAGR of 24% in the forecast period (2024-2031).

Telehealth consultation is quickly becoming a popular way to receive medical care. This is because it allows patients to receive treatment from doctors and specialists who are located anywhere in the world. The only requirement is that patients have access to the internet. This means that patients can receive care even if they are unable to travel to a doctor's office. Telehealth consultation also makes it possible for doctors to treat patients remotely even if they are unable to leave their homes.

US Healthcare Tele-Consultation Services Market is poised to grow at a sustainable CAGR for the next forecast year.

Market snapshot - 2024-2031

Global Market Size

USD 67.34 billion

Largest Segment

Voice Calls

Fastest Growth

Video Calls

Growth Rate

24% CAGR

Global Healthcare Tele-Consultation Services Market, 2021-2028 ($ Bn)
Country Share for North America Region- 2021 (%)
Global Healthcare Tele-Consultation Services Market Size By Mode Of Access , 2021-2028 ($ Bn)
Global Healthcare Tele-Consultation Services Market Size By Mode Of Access , 2021-2028 (%)

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Healthcare Tele-Consultation Services Market Segmental Analysis

Healthcare Tele-consultation Services Market is segmented on the basis of type, application, and region. By type, the Healthcare Tele-consultation Services Market is segmented into voice calls, video calls, kiosks. By application, the Healthcare Tele-consultation Services Market is segmented into Hospitals, Clinic, Others. By region, the Healthcare Tele-consultation Services Market is segmented into North America, Europe, Asia Pacific, Latin America, and MEA.

Analysis by Type Video calls dominated the global market in 2021. However, kiosks is expected to be the fastest growing segment by the end of 2028. However, risks associated with IT and security, as well as tight laws and regulations, may stymie the expansion of the health kiosks sector. Furthermore, the use of obsolete software and the absence of security pockets would stymie the expansion of the health kiosks business.

 

Global Healthcare Tele-Consultation Services Market By Mode Of Access , 2021(%), 2023 (%)

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Healthcare Tele-Consultation Services Market Regional Insights

In 2021, North America led the worldwide healthcare teleconsultation services market, and is expected to continue the same throughout the forecast period (2022–2028). This can be attributed to strong implementation of reimbursement policies and the penetration of healthcare insurance in the US and Canada are expected.

On the other hand, the Asia Pacific region is witnessing rapid expansion of healthcare tele-consultation services market, especially in countries such as China and India thanks to on-going efforts by the Indian government to digitalize the economy and improve the quality of services people can receive through digitalization. The government is primarily paying attention to improve healthcare infrastructure and make it affordable to general public through national insurance scheme.

 

Global Healthcare Tele-Consultation Services Market By Geography, 2021 - 2028, 2024-2031
  • Largest
  • Fastest

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Healthcare Tele-Consultation Services Market Dynamics

Healthcare Tele-consultation Services Market Driver

  • One of the primary driving forces in the global teleconsultation services industry is the rising cost of healthcare in developed countries. Teleconsultation services have enabled healthcare practitioners to treat non-emergency illnesses more efficiently and at a lower cost. Furthermore, with fewer people in hospitals and emergency rooms, clinicians can focus on critical acute situations.
  • Lack of access to physical healthcare services in many rural and distant places is another factor driving growth of healthcare tele-consultation services market. Residents in such remote regions confront enormous obstacles in receiving timely healthcare treatments in both developed and developing countries. Teleconsultation services have made it possible for healthcare practitioners and local governments to serve the rural population.

Healthcare Tele-consultation Services Market Restraint

  • One of the key factors hampering the market growth is regulatory differences and lack of healthcare infrastructure in emerging economies
  • Behavioral hurdles may not be the most visible stumbling block to telehealth and telemedicine adoption, but they are nevertheless significant. Physicians and patients are typically unfamiliar with new techniques and are hesitant to abandon their current (traditional) approaches. Due to a lack of familiarity with the technology, aging people may refuse to use telehealth and telemedicine services. Currently, only a small percentage of the population in developing countries relies on telehealth to meet their medical needs. However, if the enough work is done to improve public perception, the global healthcare tele-consultation services market is likely to enjoy strong growth.

 

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Healthcare Tele-Consultation Services Market Competitive Landscape

The demand for telehealth consultation services is rising, as people are becoming more aware of the benefits of using technology to stay connected. This has led to a rise in the number of companies providing these services. Competition is fierce, and many companies are trying to get a foothold in the healthcare tele-consultation services market. One way that these companies are doing this is by offering lower prices than their competitors. They also offer more features and flexibility than most other providers. With the increased demand for healthcare tele-consultation services in the worldwide industry, the market players are expected to benefit from attractive growth prospects in the future.

Healthcare Tele-consultation Services Market Top Players Profiles

  • Teladoc Health
  • Doctor on Demand
  • Amwell
  • MDLive
  • Lemonaid Health
  • PlushCare
  • HealthTap
  • LiveHealth Online
  • iCliniq
  • Push Doctor
  • K Health
  • Maple
  • Babylon Health
  • SteadyMD
  • 98point6
  • Heal
  • Sherpaa Health
  • Medici
  • Virtuwell
  • Zocdoc

Healthcare Tele-consultation Services Market Recent Developments

  • In March 2022, The Hong Kong Polytechnic University-backed startup iMeddy started offering free video medical consultations through its online healthcare platform to COVID-19 patients.
  • In January 2022, MDLIVE introduced a service for chronic condition monitoring
  • In September 2021, Medtronic, one of the leading players in healthcare tele-consultation services market, collaborated with Statis Labs Inc to scale up and expand access to the state-of-the-art Stasis Monitor, a linked care bedside multi-parameter monitoring device, in India.

Healthcare Tele-Consultation Services Key Market Trends

  • Increasing prevalence of chronic diseases is a worldwide concern that is putting a burden on healthcare resources. Wherein, tele-homecare is emerging as a novel approach to providing care, monitoring a patient, and disseminating information that makes use of cutting-edge telecommunications technology.
  • Large number of healthcare insurance providers have started covering healthcare tele-consultation expenses.
  • Growing focus of governments on improving digital infrastructure and cut down the cost of healthcare services to aid in healthcare tele-consultation services market growth.

Healthcare Tele-Consultation Services Market SkyQuest Analysis

SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our business information services team that collects, collates, co-relates and analyses the data collected by means of primary exploratory research backed by the robust secondary desk research.

As the world becomes increasingly digital, people are looking for ways to improve their health. One way to do this is through tele-consultation services. These services allow people to consult with doctors remotely, which can save them time and money. In addition, tele-consultation can be used to treat a variety of medical conditions, which is expected to drive growth of healthcare tele-consultation services market. The future of healthcare tele-consultation services looks promising, and they will only become more popular in the years to come.

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Report Metric Details
Market size value in 2023 USD 67.34 billion
Market size value in 2031 USD 455.26 billion
Growth Rate 24%
Forecast period 2024-2031
Forecast Unit (Value) USD Billion
Segments covered
  • Mode of Access
    • Voice Calls, Video Calls, Kiosks
  • Type
    • Voice Calls, Video Calls, and Kiosks
  • Application
    • Hospitals, Clinic, Others
Regions covered North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA)
Companies covered
  • Teladoc Health
  • Doctor on Demand
  • Amwell
  • MDLive
  • Lemonaid Health
  • PlushCare
  • HealthTap
  • LiveHealth Online
  • iCliniq
  • Push Doctor
  • K Health
  • Maple
  • Babylon Health
  • SteadyMD
  • 98point6
  • Heal
  • Sherpaa Health
  • Medici
  • Virtuwell
  • Zocdoc
Customization scope

Free report customization with purchase. Customization includes:-

  • Segments by type, application, etc
  • Company profile
  • Market dynamics & outlook
  • Region

Historical Year 2019

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Table Of Content

Executive Summary

Market overview

  • Exhibit: Executive Summary – Chart on Market Overview
  • Exhibit: Executive Summary – Data Table on Market Overview
  • Exhibit: Executive Summary – Chart on Healthcare Tele-Consultation Services Market Characteristics
  • Exhibit: Executive Summary – Chart on Market by Geography
  • Exhibit: Executive Summary – Chart on Market Segmentation
  • Exhibit: Executive Summary – Chart on Incremental Growth
  • Exhibit: Executive Summary – Data Table on Incremental Growth
  • Exhibit: Executive Summary – Chart on Vendor Market Positioning

Parent Market Analysis

Market overview

Market size

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • SWOT Analysis

KEY MARKET INSIGHTS

  • Technology Analysis
    • (Exhibit: Data Table: Name of technology and details)
  • Pricing Analysis
    • (Exhibit: Data Table: Name of technology and pricing details)
  • Supply Chain Analysis
    • (Exhibit: Detailed Supply Chain Presentation)
  • Value Chain Analysis
    • (Exhibit: Detailed Value Chain Presentation)
  • Ecosystem Of the Market
    • Exhibit: Parent Market Ecosystem Market Analysis
    • Exhibit: Market Characteristics of Parent Market
  • IP Analysis
    • (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
  • Trade Analysis
    • (Exhibit: Data Table: Import and Export data details)
  • Startup Analysis
    • (Exhibit: Data Table: Emerging startups details)
  • Raw Material Analysis
    • (Exhibit: Data Table: Mapping of key raw materials)
  • Innovation Matrix
    • (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
  • Pipeline product Analysis
    • (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
  • Macroeconomic Indicators

COVID IMPACT

  • Introduction
  • Impact On Economy—scenario Assessment
    • Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
  • Revised Market Size
    • Exhibit: Data Table on Healthcare Tele-Consultation Services Market size and forecast 2021-2027 ($ million)
  • Impact Of COVID On Key Segments
    • Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
  • COVID Strategies By Company
    • Exhibit: Analysis on key strategies adopted by companies

MARKET DYNAMICS & OUTLOOK

  • Market Dynamics
    • Exhibit: Impact analysis of DROC, 2021
      • Drivers
      • Opportunities
      • Restraints
      • Challenges
  • Regulatory Landscape
    • Exhibit: Data Table on regulation from different region
  • SWOT Analysis
  • Porters Analysis
    • Competitive rivalry
      • Exhibit: Competitive rivalry Impact of key factors, 2021
    • Threat of substitute products
      • Exhibit: Threat of Substitute Products Impact of key factors, 2021
    • Bargaining power of buyers
      • Exhibit: buyers bargaining power Impact of key factors, 2021
    • Threat of new entrants
      • Exhibit: Threat of new entrants Impact of key factors, 2021
    • Bargaining power of suppliers
      • Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
  • Skyquest special insights on future disruptions
    • Political Impact
    • Economic impact
    • Social Impact
    • Technical Impact
    • Environmental Impact
    • Legal Impact

Market Size by Region

  • Chart on Market share by geography 2021-2027 (%)
  • Data Table on Market share by geography 2021-2027(%)
  • North America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • USA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Canada
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Europe
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Germany
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Spain
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • France
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • UK
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Europe
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Asia Pacific
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • China
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • India
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Japan
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Korea
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of Asia Pacific
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Latin America
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • Brazil
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of South America
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
  • Middle East & Africa (MEA)
    • Chart on Market share by country 2021-2027 (%)
    • Data Table on Market share by country 2021-2027(%)
    • GCC Countries
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • South Africa
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)
    • Rest of MEA
      • Exhibit: Chart on Market share 2021-2027 (%)
      • Exhibit: Market size and forecast 2021-2027 ($ million)

KEY COMPANY PROFILES

  • Competitive Landscape
    • Total number of companies covered
      • Exhibit: companies covered in the report, 2021
    • Top companies market positioning
      • Exhibit: company positioning matrix, 2021
    • Top companies market Share
      • Exhibit: Pie chart analysis on company market share, 2021(%)

Methodology

For the Healthcare Tele-Consultation Services Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:

1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.

2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Healthcare Tele-Consultation Services Market.

3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.

4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.

Analyst Support

Customization Options

With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Healthcare Tele-Consultation Services Market:

Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.

Regional Analysis: Further analysis of the Healthcare Tele-Consultation Services Market for additional countries.

Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.

Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.

Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.

Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.

Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.

Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.

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FAQs

Healthcare Tele-Consultation Services Market size was valued at USD 67.34 billion in 2019 and is poised to grow from USD 83.5 billion in 2023 to USD 455.26 billion by 2031, growing at a CAGR of 24% in the forecast period (2024-2031).

The demand for telehealth consultation services is rising, as people are becoming more aware of the benefits of using technology to stay connected. This has led to a rise in the number of companies providing these services. Competition is fierce, and many companies are trying to get a foothold in the healthcare tele-consultation services market. One way that these companies are doing this is by offering lower prices than their competitors. They also offer more features and flexibility than most other providers. With the increased demand for healthcare tele-consultation services in the worldwide industry, the market players are expected to benefit from attractive growth prospects in the future. 'Teladoc Health', 'Doctor on Demand', 'Amwell', 'MDLive', 'Lemonaid Health', 'PlushCare', 'HealthTap', 'LiveHealth Online', 'iCliniq', 'Push Doctor', 'K Health', 'Maple', 'Babylon Health', 'SteadyMD', '98point6', 'Heal', 'Sherpaa Health', 'Medici', 'Virtuwell', 'Zocdoc'

One of the primary driving forces in the teleconsultation services industry is the rising cost of healthcare in developed countries. Teleconsultation services have enabled healthcare practitioners to treat non-emergency illnesses more efficiently and at a lower cost. Furthermore, with fewer people in hospitals and emergency rooms, clinicians can focus on critical acute situations.

Increasing prevalence of chronic diseases is a worldwide concern that is putting a burden on healthcare resources. Wherein, tele-homecare is emerging as a novel approach to providing care, monitoring a patient, and disseminating information that makes use of cutting-edge telecommunications technology.

 

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