Top Field Service Management (FSM) Companies

Skyquest Technology's expert advisors have carried out comprehensive research and identified these companies as industry leaders in the Field Service Management (FSM) Market. This Analysis is based on comprehensive primary and secondary research on the corporate strategies, financial and operational performance, product portfolio, market share and brand analysis of all the leading Field Service Management (FSM) industry players.

Field Service Management (FSM) Market Competitive Landscape

Market leaders are emphasizing product innovation, strategic partnerships, and acquisitions to broaden their offerings in the highly competitive Field Service Management (FSM) Market.  Companies are prioritizing several Field Service Management (FSM) Market strategies, including cloud-native, mobile, and integration of AI/IoT. With increasing demand for digital field services, companies can grow their market share by using customer-centric features, improved security, and local expansion strategies. 

  • Zuper (2016): Zuper has been a software firm providing FSM solutions on a mobile-first mode to ease field operations. Scheduling, dispatching, real-time tracking, and insights analytics are part of Zuper's bundled package. Zuper applies AI for enhanced technician efficiency, cost reduction in operation, and optimization of workforce usage. For this reason, Zuper stands out as the go-to partner for companies looking for efficient and data-driven FSM solutions. 
  • Fieldproxy (2016): Top-of-the-line startup, Fieldproxy offers AI-driven field service management tools that are specific to the retail and service industries.  Assignment of tasks, monitoring of attendance, and measurement of performance are some of the key processes that are automated with their software.  Fieldproxy helps companies expand labor accountability, workflow efficiency, and service excellence, factors that lead to general customer satisfaction and company growth.

Top Players in the Field Service Management (FSM) Market

  • Workiz 
  • HERE Technologies 
  • Salesforce 
  • Comarch SA 
  • SAP 
  • ServiceNow 
  • IBM 
  • Salesforce Field Service 
  • IFS 
  • ClickSoftware (a Salesforce company) 
  • Trimble 
  • PTC 
  • Oracle Field Service Cloud 
  • Zoho Corporation 
  • Astea International

 

Field Service Management (FSM) Market

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Global Field Service Management (FSM) Market size was valued at USD 3.96 billion in 2023 and is poised to grow from USD 4.46 billion in 2024 to USD 11.61 billion by 2032, growing at a CAGR of 12.7% during the forecast period (2025-2032). 

Key vendors in Field Service Management (FSM) Market are: 'Oracle ', 'Microsoft ', 'SAP ', 'IFS ', 'ServiceMax ', 'Salesforce ', 'Infor ', 'Trimble ', 'Comarch ', 'ServicePower ', 'ServiceNow ', 'Overit ', 'FieldAware ', 'Zinier ', 'Accruent ', 'Praxedo ', 'FieldEZ ', 'FieldEdge ', 'Jobber ', 'ServiceTitan ' 

With the help of mobile FSM solutions, technicians may record service operations, monitor work orders, and manage schedules all from their tablets or smartphones. By lowering administrative burdens and allowing professionals to concentrate more on customer service, accessibility increases productivity and expedites the completion of jobs. Field personnel, dispatchers, and back-office workers may collaborate and communicate in real-time thanks to mobile FSM solutions. 

Field Service Management being Cost-Effective, Flexible, and Transparent Solutions: The increasing acceptance of cloud-based FSM setups is one notable trend. Businesses are seeing how cloud stages improve cost-effectiveness, flexibility, and transparency. As they have constant access to information, improved teamwork, and consistent communication with home office teams and field unit personnel, partners are able to elevate their counterarguments as a result of this revolution. 

As per the 2024 Field Service Management (FSM) Market regional forecastNorth America remains the leader in the market due to its robust manufacturing sector and cutting-edge technology infrastructure.

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Global Field Service Management (FSM) Market
Field Service Management (FSM) Market

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