Cloud IT Service Management (Cloud ITSM) Market Trends

Cloud ITSM Market Drivers

Rise of Cloud Based Technology to Bolster Market Growth

• There has been growth in the opportunities of cloud based ITSM vendors due to the rising adoption of cloud based technologies.Currently, cloud based version solutions are easily available for SMEs compared to traditional ITSM solutions that were considered to be complex and costly on premise. As cloud technologies gain traction, more enterprises are shifting their work loads to the cloud. Large enterprises are opting for cloud based ITSM solutions to manage their IT resources better and align their IT service with the real world business needs.These adoption and popularity of cloud surveys is helping the market to grow.

Cloud ITSM Market Restraints

Privacy Concern to Hinder Market Growth

• Today's digital world enterprises storing sensitive data are the major target for cyber criminals, as access to critical information leads to a number of challenges.Privacy and confidentiality of organization is one of the key factors for the growth of enterprises. Hence companies are slightly reluctant to move their data as well as business operation to the cloud and prefer using on premise ITSM solution.Which inhibits and hampers the growth of cloud ITSM solutions.