USD 7.84 billion
AI Agents Market Size, Share, and Growth Analysis
AI Agents Market By Technology (Machine Learning (ML), Natural Language Processing (NLP)), By Agent System (Single Agent Systems, Multiple Agent Systems), By Type, By Application, By End-Use, By Region - Industry Forecast 2025-2032
Report ID:
SQMIG45E2324 |
Region:
Global |
Published Date: April, 2025
Pages:
186
|Tables:
151
|Figures:
71
Format -
AI Agents Market Insights
Global AI Agents Market size was valued at USD 7.84 billion in 2023 and is poised to grow from USD 11.47 billion in 2024 to USD 240.72 billion by 2032, growing at a CAGR of 46.3% during the forecast period (2025-2032).
Growing demand for conversational AI, high demand for enterprise automation solutions, advancements in generative AI tech, expansion of personalized learning, and growth in remote working environments are driving AI agents adoption.
Enterprises are deploying AI agents to offer 24/7 support, reduce costs, and improve customer experience as conversational AI demand rises. High demand for automation in businesses and advancements in AI technology are also slated to drive the global AI agents market growth. EdTech platforms are using AI agents to track student progress and adapt content to individual learning styles and paces. The global shift to remote and hybrid work models has increased the demand for AI agents that can assist employees across locations.
On the contrary, data privacy and security concerns, limited multilingual adaptation, high costs of implementation, algorithmic bias concerns, and resistance to change are forecasted to hamper the demand for AI agents across the study period and beyond.
Can Startups Alter the Trajectory of AI agents Going Forward?
Startups are at the heart of AI innovation and this trend is also true for the global AI agents industry. New companies are focusing on developing novel AI agents to stand out from competition by leveraging new LLM models and innovations. Here are some key startups focusing on AI agents.
- Zhipu AI: Founded in 2019, Zhipu is a startup focusing on AI innovation. The company is a testatment to China’s dedication in leading the AI innovation charge. Recently, in March 2025, the company announced the launch of AutoGLM Rumination, a new free AI agent. The AI agent is capable of performing tasks such as web searches, travel planning, report writing along with deep research as well. The agent is powered by Zhipu’s proprietary reasoning models.
- Humata AI: Based in the United States, the new company is focused on revolutionizing teaching for students through the use if AI technology. The 2024-founded company develops AI agents for real-time document analysis and research assistance. Humat’s agents can be used in legal, academic, and enterprise settings to interpret complex documents using LLMs.
- Mindverse: Based in Singapore, the startup focuses on providing custom AI chatbots and agents for a wide variety of applications including customer service, e-commerce, and enterprise chat. Founded in 2024, the company also offers multilingual and no-code agent creation for SMEs and regional adaptation to stand out from the competition.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Ready-to-Deploy Agents
Fastest Growth
Build-Your-Own Agents
Growth Rate
46.3% CAGR
Global AI Agents Market ($ Bn)
Country Share for North America Region (%)
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AI Agents Market Segments Analysis
Global AI Agents Market is segmented by Technology, Agent System, Type, Application, End-Use and region. Based on Technology, the market is segmented into Machine Learning (ML) and Natural Language Processing (NLP). Based on Agent System, the market is segmented into Single Agent Systems and Multiple Agent Systems. Based on Type, the market is segmented into Ready-to-Deploy Agents and Customizable Agents. Based on Application, the market is segmented into Customer Service, IT Operations, Cybersecurity and Others. Based on End-Use, the market is segmented into BFSI, Healthcare, Retail, Manufacturing and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Which Product Type of AI Agents are Used Extensively?
Ready-to-deploy agents are expected to account for a high share of the global AI agent's industry going forward. The minimum setup time required for these types of AI agents is driving up their demand and preference among various types of applications. Less upfront investment, low training requirement, and intuitive user interface are some key benefits that are helping ready-to-deploy AI agents emerge as a preferred choice on a global level.
Meanwhile, the demand for build-your-own AI agents is anticipated to rise at an impressive CAGR over the coming years. These types of agents can be specifically designed and programmed to be integrated with various enterprise systems. Critical industries such as BFSI and government are prime adopters of build-your-own AI agents.
What are Most AI Agents Used For?
The customer engagement & virtual assistants’ segment is forecasted to hold a prominent global AI Agents market share in the future. Growing emphasis on automation of customer service operations to improve efficiency and save costs is helping the dominance of this segment. High emphasis on providing personalized user experiences in organizations is also estimated to promote the uptake of AI virtual assistants. The ability of AI agents to handle multiple customers simultaneously is also helping this segment bolster its dominance.
On the other hand, the demand for AI agents in healthcare is slated to increase at a robust pace in the long run. High demand for better patient engagement and growing adoption of telehealth practices are creating new business scope for AI agents. Integration of AI agents with wearable devices is also improving its application scope in the healthcare industry.
Global AI Agents Market By Product Type
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AI Agents Market Regional Insights
Why AI Agent Companies Invest in North America?
The availability of a highly developed technological infrastructure and the presence of top AI innovation companies are helping this region maintain its dominance. Growing investments in advancing AI technology and quick adoption of AI agents by businesses in this region are also cementing the high share of North America. Regulatory support for AI adoption and R&D also drives revenue generation in Asia Pacific as per this AI agent's regional analysis.
AI Agents Market in United States
Presence of top tech giants such as Google, OpenAI, Meta, and Amazon is helping United States emerge as a top country in North America. Robust increase in AI agent integration in healthcare, banking, retail, and education industry verticals is slated to further boost business scope. High labor costs and digital maturity are other key factors that are estimated to boost the adoption of AI agents in the country going forward.
AI Agents Market in Canada
Priority of Canadian businesses to invest in AI agents is expected to make it a highly opportune country in this region. High emphasis on ethics and responsible AI is pushing startups to develop privacy-centric AI agents. The multilingual population of Canada is also expected to drive the demand for AI agents with bilingual capabilities.
- As per a KPMG Canada survey, almost nine in ten businesses in Canada are seeing agentic AI as a top investment priority for the near future. The article regarding this survey was posted on KPMG’s website in April 2025.
How Will AI agents Demand in Asia Pacific Perform?
Rapidly increasing digital transformation in the Asia Pacific region makes it the fastest-growing region for AI agents providers in the long run. High acceptance and adoption of novel AI technologies, growing awareness regarding benefits of AI, and increased availability and accessibility to AI agents are also driving revenue generation in this region. Rising internet penetration is slated to catalyze adoption of AI agents.
AI Agents Market in China
China is making significant strides in the world of artificial intelligence thereby making it a top country for AI agents. Chinese tech giants like Baidu and Alibaba are integrating agents into apps, vehicles, and digital assistants to expand their business scope. Mandarin-language agents are expected to be highly sought-after in the country. Regulatory clarity around AI and data localization are creating a supportive ecosystem for AI agent innovation in China.
- In March 2025, Monica, a Chinese startup focusing on AI innovation announced the launch of its new AI agent called Manus AI. The company has claimed that its new agent can think, plan, and execute a wide range of real-world tasks autonomously. The new launch outperforms OpenAI’s DeepResearch on the GAIA benchmark as per claims of its creators.
AI Agents Market in India
Presence of a strong AI talent pool makes India a highly opportune country for AI agents developers in the long run. Launch of government initiatives like Digital India and Bhashini are also expected to accelerate the AI boom in the country. Growing digital literacy, high demand for automation, and presence of a massive workforce are also expected to promote the uptake of AI agents in India. Voice-based and regional language AI agents are particularly gaining popularity in Tier 2 and Tier 3 cities of India.
Should AI Agent Providers Invest in Europe?
The highly competitive nature of AI landscape in the European region is slated to boost the demand for AI agents going forward. High emphasis on personalization and operational efficiency improvement in European businesses are projected to drive revenue generation for AI agents companies. AI agents for BFSI industry are expected to be highly popular in Europe through 2032.
AI Agents Market in United Kingdom
The financial sector of the United Kingdom is expected to witness a robust hike in adoption of AI agents in the future. High emphasis on automation in finance and efforts to reduce risk of errors are promoting AI agent integration in the country. The UK government supports AI innovation via the Office for AI and regulatory sandboxes. With the rise of green tech and digital transformation policies, AI agents are seen as sustainable and efficient solutions for operational scaling.
AI Agents Market in Germany
High investments of German firms to maintain their high-performance operations are leading to high adoption of AI and automation technologies. The industrial sector is forecasted to boost the adoption of AI agents in this country. Government-backed AI strategies and EU compliance standards encourage trustworthy AI systems. Integration of AI agents with Industry 4.0 environments is slated to open new avenues of opportunities through 2032 and beyond.
Global AI Agents Market By Region
- Largest
- Fastest
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AI Agents Market Dynamics
AI Agents Market Drivers
High Adoption of Enterprise Automation Systems
- AI agents are being increasingly integrated into enterprise resource planning (ERP), CRM, and business process automation systems.These agents streamline repetitive tasks such as scheduling, email filtering, data retrieval, and onboarding, reducing human workload and error rates. Enterprises adopt AI agents to improve productivity, agility, and decision-making. Emphasis on improving competitiveness is slated to favor the global AI agents market outlook.
Rapid Advancements in Generative AI
- The rise in popularity of large language models and creation of highly advanced AI models based on the same are creating new opportunities. Continuous innovation in AI model architecture and training techniques empowers agents to handle complex queries, generate content, and engage in contextually relevant conversations. Generative AI is being deployed in all walks of life, which is expected to further bolster the adoption of AI agents in the long run.
AI Agents Market Restraints
Limited Multilingual and Cultural Adaptation
- Most AI agents are trained and developed for use in English or other mainstream languages. Limited multilingual support and failure to understand regional dialects, slang, or cultural nuances are inhibiting the adoption of AI agents around the world. Misinterpretations can lead to poor user experience or even legal repercussions. Despite improvements in natural language understanding, truly inclusive AI agents are yet to be developed.
Risk of Job Displacement and Resistance to Change
- The advent of AI came with an inherent risk and fear of job loss leading to major resistance in its adoption and development. Automation via AI agents can displace human workers in customer service, administration, and IT support roles. This creates resistance among employees and labor unions, especially in regions with strong job protection laws. Moreover, complexities in change management could also impede the demand for AI agents.
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AI Agents Market Competitive Landscape
AI agent providers should focus on improving their multilingual capabilities to unlock the full growth potential of the industry in the long run. Creation of specific and custom AI agents for different applications can also help boost revenue generation for market players. Integration with digital workspaces backed by remote work popularity also offers new business scope for companies as per this global AI agents market analysis.
Top Player’s Company Profiles
- Microsoft Corporation (U.S.)
- IBM Corporation (U.S.)
- Google LLC (U.S.)
- Oracle Corporation (U.S.)
- Amelia US LLC (U.S.)
- OpenAI (U.S.)
- Salesforce, Inc. (U.S.)
- Amazon Web Services, Inc. (U.S.)
- Baidu, Inc. (China)
- Tencent Holdings Ltd. (China)
- Alibaba Group Holding Ltd. (China)
- SAP SE (Germany)
- Infosys Limited (India)
- Cognizant Technology Solutions Corporation (U.S.)
- Accenture plc (Ireland)
- Capgemini SE (France)
- Wipro Limited (India)
- HCL Technologies Limited (India)
- TCS (India)
- NVIDIA Corporation (U.S.)
Recent Developments AI Agents Market
- In March 2025, Oracle, a leading multinational software organization announced the launch of Oracle AI Agent Studio for Fusion Applications. The new platform is designed for creating, extending, deploying, and managing AI agents and agent teams across the enterprise. The new solution is expected to boost productivity and help address complex business needs as well.
- In January 2025, NTT Data, a renowned Japanese multinational information technology company announced the launch of a new AI agent. The new next-generation Smart AI AgentTM autonomously extracts, organizes, and executes tasks in response to user instructions and accelerates the adoption of generative AI in businesses.
- In January 2025, OpenAI, the AI company behind the legendary ChatGPT model announced the launch of its first AI agent. Operator, a general-purpose AI agent that can take control of a web browser and independently perform certain actions was launched. The AI agent was made available for ChatGPT pro subscription plan users in the United States with another plan rollout coming later.
AI Agents Key Market Trends
- Integration with Digital Workspaces: AI agents are being increasingly integrated with digital workspace platforms such as Slack, Microsoft Teams, Notion, and Google Workspace to boost productivity. Organizations are embedding these agents directly into employee workflows, creating hybrid human-AI teams. The convenience and context-aware functionality they provide enhances user engagement and efficiency. Hence, this AI agents market trend is expected to be the cornerstone for companies looking to expand their business in the enterprise segment.
- Proliferation of Specialized Domain Agents: AI agent providers are expected to invest in the R&D of domain-specific agents trained for finance, healthcare, HR, legal, or customer support applications. Equipped with fine-tuned LLMs and domain knowledge, these agents can rival human-like outputs with high precision and low margin for error. This specialization allows AI to be embedded deeper into business operations, handling nuanced tasks previously requiring experts. Startups are creating plug-and-play agents tailored to sectors, democratizing AI for non-tech enterprises.
AI Agents Market SkyQuest Analysis
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.
As per SkyQuest analysis, increasing demand for automation in businesses and advancements in generative AI technology are slated to primarily drive the demand for AI agents going forward. However, resistance to change due to risk of job loss and limited multilingual and cultural adaptation are expected to slow down the demand for AI agents in the future. North America is forecasted to emerge as the leading market for AI agent companies owing to the presence of a developed technological infrastructure and multiple AI innovators such as OpenAI, Meta, Google, and Amazon. Development of specialized domain agents and integration with digital workspaces are slated to be the key trends driving the AI agents industry in the long run.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 7.84 billion |
| Market size value in 2032 | USD 240.72 billion |
| Growth Rate | 46.3% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on AI Agents Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on AI Agents Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the AI Agents Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the AI Agents Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the AI Agents Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the AI Agents Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
AI Agents Market Report Snapshots
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