USD 43.2 Billion
Report ID:
SQMIG20R2064 |
Region:
Global |
Published Date: June, 2025
Pages:
194
|Tables:
124
|Figures:
72
Global Digital Freight Forwarding Market size was valued at USD 43.2 Billion in 2023 and is poised to grow from USD 54.0 Billion in 2024 to USD 324.2 Billion by 2032, growing at a CAGR of 25.1% in the forecast period (2025-2032).
Technology advancements and the growing need for efficient and reasonably priced logistics solutions are causing rapid digital freight forwarding market growth. The market is expected to expand considerably in the coming years because of shippers' and carriers' increasing use of digital platforms and solutions. Key market drivers include the expansion of e-commerce, the globalization of supply chains, and the need for real-time shipment visibility and control. Shippers are increasingly using digital freight forwarders to streamline their logistics processes, reduce costs, and improve customer service. Carriers are also embracing digitalization to boost fleet utilization, optimize pricing, and attract new customers.
In addition, recent digital freight forwarding industry trends include the adoption of blockchain technology, the fusion of artificial intelligence and machine learning, and the growth of cloud-based platforms. These advancements have made it possible for digital freight forwarders to offer a wider range of services, such as dynamic pricing, predictive analytics, and automated shipment tracking.
What Role Does Automation Play in Streamlining Freight Operations?
Artificial intelligence (AI) and automation have greatly impacted the digital freight forwarding market outlook by advancing route optimization, dynamic pricing and predictive analytics. For example, Flexport released an AI powered platform update in 2024 that improved shipping delays by 25% and improved full supply chain visibility. Similarly, Freightos automated customer service interactions, improving response time by 40% while predicting shipping disruptions with machine learning algorithms. Additionally, blockchain technology is gaining traction because it makes documentation procedures secure and transparent. The result of these systems is a reduction in manual error rates, an increase in productivity, and improved customer satisfaction. The digital platforms are increasingly intelligent and connected; thus, freight forwarders take advantage of real time data to reactively manage logistics and cost solutions in an increasing yet unstable global trade framework.
Market snapshot - 2025-2032
Global Market Size
USD 43.2 Billion
Largest Segment
Real-Time Data
Fastest Growth
Unstructured Data
Growth Rate
25.1% CAGR
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The global digital freight forwarding market is segmented into business process, service type, application, data type, and region. By business process, the market is classified into shipment management, documentation & compliance, customs clearance, freight booking, and cargo visibility & tracking. Depending on service type, it is divided into full truckload (FTL), less-than-truckload (LTL), air freight, ocean freight, and multimodal transportation. According to the application, the market is categorized into automotive, electronics, healthcare, retail, and manufacturing. As per data type, it is segregated into structured data, unstructured data, real-time data, and historical data. Regionally, it is analyzed across North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa.
Why Is Shipment Management the Core of Freight Forwarding Platforms?
As per the 2024 global digital freight forwarding market analysis, for freight and logistics companies, cargo management is the most prevalent business process taking place in the market, as it bundles important activities such as booking, tracking and complying into one workflow. Flexport improved their shipping management system in 2024 resulting in automatic notifications, real time updates and predictive delay analysis, allowing clients to be 30 percent efficient in their operations. Therefore, digital freight platforms looking to scale their businesses while ensuring customer satisfaction by continuously provisioning shipment management solutions remain focused primarily on cargo management. With their holistic approach to addressing businesses' international logistics needs, they simplify the complexities of navigating the rigid and intricate nature of international logistics.
Cargo visibility & tracking segment is anticipated to have the largest digital freight forwarding market share because there is a growing consumer need for supply chain transparency and real time shipment information. In 2025, platforms like Freightos and Forto are investing heavily in IoT and AI to accommodate their product portfolio strategy to provide their clients live status updates and predictive tracking capability to assist companies accelerate their decision making, minimize delays and enhance customer satisfaction throughout their multinational logistics networks.
How are Companies Leveraging Real-Time Data for Competitive Advantage?
Based on the 2024 global digital freight forwarding market forecast, real-time data is now the most prevalent form of data because it enables instant visibility, routing updates, and decision-making. Companies like Forto share updates on shipment statuses in real-time, using GPS and sensor data to identify delays or changes in routes. This immediacy enables better customer experience and supply chain flexibility. Flexport, for example, introduced real-time data feeds in their shipment management platform and reported a 35% increase in on-time deliveries in 2024. While immediately improving service productivity, real-time updates were a key factor in the logistics operations of their platform.
The space for digital freight forwarding is expected to have the fastest growth in unstructured data. Due to the increase in emails, photos, PDFs, and the use of 'Internet of Things' (IoT) devices, freight platforms are integrating AI to review unstructured data for new information on shipments. Freightos is developing tools to extract quality data from unstructured data for operational automation, instead of using resources manually for up to 40% of the time.
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Why Is North America Leading the Digital Freight Transformation?
As per the digital freight forwarding market regional analysis, due to its sophisticated digital infrastructure, robust e-commerce growth, and emphasis on automation, North America continues to lead the industry. In 2025, Flexport extended its AI-powered logistics network throughout North America to offer predictive analytics and real-time shipping visibility. In response to the demands of large retailers for quicker and more open delivery, particularly when shipping to Canada and Mexico, digital platforms are assisting in cost reduction and improving shipping efficiency.
US Digital Freight Forwarding Market
New technology and innovative logistics concepts are driving the success of the U.S. digital freight forwarding sector. Amazon Freight launched AI-powered automated pricing tools for shippers in January 2025. This reduced human labor and improved the accuracy of freight quotes. To satisfy the increasing demand for flexible, affordable logistics in the retail, automotive, and industrial sectors, digital freight startups such as Uber Freight and Convoy are investing heavily in predictive analytics and route optimization.
Canada Digital Freight Forwarding Market
Digital freight solutions are rapidly expanding in Canada, particularly in the supply chain and mining sectors. A Canadian company called Rose Rocket unveiled an enhanced TMS platform with AI-powered features in March 2024. This enables freight brokers and carriers to streamline dispatching and satisfy their customers. Cloud-based freight platforms are becoming more popular nationwide because of government support for digital infrastructure and efforts to improve the efficiency of trade with the United States.
What Role Does Innovation Play in Europe’s Freight Evolution?
With a focus on smart logistics, sustainability, and digital integration across the EU, the digital freight forwarding market in Europe is expanding quickly. In June 2024, the Berlin-based company Forto partnered with Lufthansa Cargo to use blockchain-supported platforms to enhance digital booking services. Logistics companies in France, Germany, and the UK are being pressured by the European Green Deal to use digital technologies for route optimization and carbon tracking. This aids in the region's transition to more environmentally friendly and effective freight networks.
UK Digital Freight Forwarding Market
Following Brexit, the UK is utilizing digital freight solutions to improve the efficiency of trade operations. To expedite shipments from the EU, Zencargo installed a digital customs administration system in July 2024. The demand for AI-integrated freight systems is being driven by the growth of e-commerce and a shortage of workers in traditional logistics. As the government has invested in smart port technology, the UK is one of the major European users of digital freight services.
France Digital Freight Forwarding Market
With an emphasis on sustainability and automation, France leads the world in digital freight forwarding. To decrease fraud and increase transparency in marine operations, CMA CGM introduced a blockchain-enabled booking and tracking system at the beginning of 2025. AI-powered route optimization technologies are being used by France's logistics hubs to facilitate business-to-business transactions within the EU. Through its "France Logistique 2025" program, the government is also promoting the digital transformation of the freight sector.
Germany Digital Freight Forwarding Market
As the hub of European logistics, Germany is rapidly digitizing freight forwarding operations. In 2024, DB Schenker collaborated with Berlin-based startup InstaFreight to maximize the potential of digital matching systems for freight booking. More flexible logistical networks are desired by Germany's industrial and automotive sectors. Due to its robust engineering and strong demand for integrated digital supply chain solutions, Germany continues to lead the way in digital freight platforms.
Why Is Asia-Pacific the Fastest-Growing Digital Freight Forwarding Market?
The digital freight forwarding industry is expanding at the fastest rate in Asia-Pacific due to new technologies and the growth of cross-border e-commerce. An AI-based system for real-time freight management throughout Southeast Asia was introduced by Alibaba's logistics subsidiary Cainiao in April 2025. Countries like South Korea, India, and Japan are investing in cloud-based logistics platforms and smart port infrastructure to increase the efficiency of trade. Due to global demand for low-cost, tech-enabled services, the freight industry is rapidly changing.
South Korea Digital Freight Forwarding Market
IoT and 5G-based smart logistics systems are being assembled in South Korea. In 2024, CJ Logistics introduced a machine learning-powered digital freight matching platform to cut down on empty truck runs. Customs automation and port efficiency are improving thanks to the Smart Logistics Innovation Project and other government-funded initiatives. With technology to enhance freight operations, these projects help South Korea achieve its objective of becoming a logistics hub in Northeast Asia.
Japan Digital Freight Forwarding Market
Japan's digital freight forwarding market is flourishing due its emphasis on modernizing logistics and increasing productivity. To maximize space and lessen warehouse congestion, Nippon Express implemented AI-powered load prediction software for freight forwarding in 2025. As its workforce shrinks, Japan is prioritizing digital transformation and autonomous logistics. Robotics and digital freight systems are being used in smart logistics zones between Tokyo and Osaka to ensure efficient and transparent supply chain management.
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Digital Freight Forwarding Market Drivers
Increasing End-to-End Visibility Demand
Increased International Trade and E-Commerce
Digital Freight Forwarding Market Restraints
Complicated Adherence to Local Regulations
High Upfront Costs Associated with Establishing Technological Infrastructure
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Businesses prioritize automation, platform scalability, and customer-focused services in the fiercely competitive digital freight forwarding industry. To compare prices, Freightos pays close attention to integrating marketplaces. However, in order to gain a competitive advantage, businesses such as Flexport and Forto are investing in AI and data analytics. Common strategies include acquisitions, branching out, and developing strategic alliances. The struggle to control the e-commerce freight market is exemplified by Flexport's acquisition of Shopify Logistics in 2024.
Top Player’s Company Profile
Recent Developments in Digital Freight Forwarding Market
SkyQuest’s ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Correlates, and Analyses the Data collected by means of Primary Exploratory Research backed by robust Secondary Desk research.
As per SkyQuest analysis, the need for speed, automation, and transparency in international logistics is causing a rapid transformation in the global digital freight forwarding market. People now anticipate real-time tracking, AI-powered forecasts, and simple digital booking. E-commerce is expanding, and the combination of blockchain technology and artificial intelligence is establishing new standards, despite issues with complicated regulations and high upfront technological costs. Large corporations like Flexport, Freightos, and Forto are advancing innovation through astute acquisitions and platform upgrades. Being competitive will depend on how well companies can handle customers, how well they can adhere to regulations in other nations, and how well they can adjust to new technologies as the market evolves. Without a doubt, digital freight forwarding is the way to the future. It provides more reliable, efficient, and intelligent logistics solutions for companies of all sizes.
Report Metric | Details |
---|---|
Market size value in 2023 | USD 43.2 Billion |
Market size value in 2032 | USD 324.2 Billion |
Growth Rate | 25.1% |
Base year | 2024 |
Forecast period | 2025-2032 |
Forecast Unit (Value) | USD Billion |
Segments covered |
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Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
Companies covered |
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Table Of Content
Executive Summary
Market overview
Parent Market Analysis
Market overview
Market size
KEY MARKET INSIGHTS
COVID IMPACT
MARKET DYNAMICS & OUTLOOK
Market Size by Region
KEY COMPANY PROFILES
Methodology
For the Digital Freight Forwarding Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Digital Freight Forwarding Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
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Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Digital Freight Forwarding Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Digital Freight Forwarding Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
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Global Digital Freight Forwarding Market size was valued at USD 43.2 Billion in 2023 and is poised to grow from USD 54.0 Billion in 2024 to USD 324.2 Billion by 2032, growing at a CAGR of 25.1% in the forecast period (2025-2032).
Businesses prioritize automation, platform scalability, and customer-focused services in the fiercely competitive digital freight forwarding industry. To compare prices, Freightos pays close attention to integrating marketplaces. However, in order to gain a competitive advantage, businesses such as Flexport and Forto are investing in AI and data analytics. Common strategies include acquisitions, branching out, and developing strategic alliances. The struggle to control the e-commerce freight market is exemplified by Flexport's acquisition of Shopify Logistics in 2024. 'Flexport', 'Freightos', 'Forto', 'ShipBob', 'Convoy', 'Zencargo', 'Sennder', 'Beacon', 'Cargobase', 'InstaFreight', 'FreightHub', 'Haven Inc.', 'Kontainers (acquired by Descartes)', 'Turvo', 'FreightPOP'
To reduce risks and ensure delivery on-time, businesses are requesting more and more real-time supply chain insight. This is being addressed by digital freight forwarding platforms such as Flexport and Forto, which use AI, IoT, and GPS to monitor goods in real time. In intricate global logistics networks, this knowledge aids logistics teams in managing delays, rerouting shipments, and enhancing inventory, all of which increase customer satisfaction and operational effectiveness.
Combination of Predictive Analytics and Artificial Intelligence: AI and predictive analytics will transform digital freight beginning in 2024 by simplifying supply chain management and enabling more informed decision-making. These days, platforms forecast issues that might arise due to bad weather, congested ports, or labor disputes. Customers now have more flexibility and foresight when it comes to logistics planning thanks to companies like Freightos that use AI to provide dynamic pricing and predicted ETA. This digital freight forwarding industry trend is probably going to continue to pick up speed.
Why Is North America Leading the Digital Freight Transformation?
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