WhatsApp-Native · No App Download · Live in 2 States
Government, Delivered Through A Message.
AlwaysON is a full digital governance platform on WhatsApp not just healthcare. Transport, tourism, land records, grievances, emergency alerts, and citizen schemes, all from one government-verified number, in the citizen's own language.
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Unique users engaged
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Public Services Are Scattered
Across A Dozen Apps And Offices.
Qualified doctors are concentrated in cities. Patients in remote areas face hours of travel, language barriers, and no way to get a triage before arriving. AlwaysON fixes this through the one platform everyone already has.
Without AlwaysOn
A separate app or portal for every department transport, land, tourism, grievances
Long queues at government offices just to check a status
No single number citizens can trust for every service
No single number citizens can trust for every service
Language and literacy barriers exclude rural citizens
Departments have no real-time visibility into citizen demand
Emergency alerts and advisories reach people too late
With AlwaysOn
One government-verified WhatsApp number for every department
AI handles applications, certificates, and status checks conversationally
8+ Indian languages, voice-assisted for low-literacy citizens
Real-time project, grievance, and emergency dashboards for officials
Disaster alerts and advisories pushed instantly, at population scale
Proven at state scale 300+ live services, 12M+ citizens engaged
The WhatsApp Advantage
2 Billion Users.
Zero New Habits Required.
WhatsApp is already on every phone, trusted by every family, and used in every language. AlwaysON meets patients exactly where they are no registration, no download, no friction.
From First Message To Service
Delivered
One conversational flow handles any department, in any language, start to finish.
1. Citizen Messages
Opens WhatsApp, messages the government number. No forms, no registration.
2. AI Understands Intent
AI detects the department and language, and asks clarifying questions if needed.
3. Routed To Service
Request is routed to the right department flow certificate, grievance, alert, or more.
4. Processed Automatically
Application is validated, submitted, or escalated to a human officer when needed.
5. Delivered Instantly
Certificate, status, or response delivered directly on WhatsApp no office visit.
Platform Coverage
One Platform.Every
Department
From certificates to emergencies, citizens reach every government function through the same "Hi" .
Health & Diagnostics
AI symptom triage, facility & doctor finder, diagnostic reports, expert referrals.
Transport & Vehicles
Bus tracking, RTO services, vehicle registration, driving licence renewal and status.
Tourism & Yatra
Char Dham Yatra registration, e-passes, route information, real-time safety updates.
Land Records
Property records, mutation status, land tax lookup and payment via WhatsApp.
Grievance Redressal
Lodge and track complaints across AMA, GWCL, ECG and other utilities end to end.
Emergency Management
Disaster alerts, evacuation centres, incident tracking and response coordination.
Citizen Services & Schemes
Pensions, scholarships, food aid, birth/death certificates, hall tickets and results.
Project Monitoring
Cross-department dashboard for administrators budgets, delays, live status.
Platform Features
Built To Deliver Governance At Population Scale.
AlwaysON is more than a chatbot it's a complete digital governance layer deployable by any state government in weeks.
AI-Powered Chatbot
Handles applications, status checks, and FAQs conversationally, across every department.
Voice-Assisted
Spoken interaction support for citizens with low literacy or limited typing comfort.
Multilingual By Default
English, Hindi, and any regional language Garhwali, Kumaoni, and more.
Fully Encrypted
End-to-end encrypted, government-verified channel citizens can trust.
Real-Time Dashboards
Live oversight for officials case load, grievance status, project delays, alerts.
300+ Service Integrations
Proven integration depth from the Andhra Pradesh state-wide rollout, ready to replicate.
Who it's For
Every Actor In The Public Service
System.
AlwaysON serves citizens, departments, administrators, and partners each with their own tailored access.
Every Citizen
Certificates, grievances, transport, tourism, schemes and more, in their own language, via WhatsApp.
Government Department
Automates applications and status queries, cutting office load and manual processing time.
State Administrator
Cross-department visibility project delays, grievance volume, and emergency response in one view.
Tourism Board
Manages Yatra registrations, e-passes, and real-time tourist safety alerts at scale.
Emergency Response Team
Coordinates disaster alerts, evacuation centres, and incident tracking across districts.
NGO / Programme Partner
Campaign integration, awareness messaging, and programme uptake tracking on one channel.
Deployments
Live In Andhra Pradesh. Expanding
Across India.
AlwaysON deploys as a sovereign state instance, customised to each state's languages, departments, and structure. Operational in weeks.
Andhra Pradesh
300+ live services · 12M+ users engaged · 180,000+ daily conversations · partnership with APTS.
Uttarakhand
8 departments live health, transport, tourism & yatra, land records, grievances, emergency management, citizen services, project monitoring.
Additional States
Active discussions underway to replicate the platform across further Indian states.
Featured Case Studies
Impact Stories That Speak for Themselves
Real engagements. Real numbers. Real transformation across industries, geographies and business challenges.
FAQ
Frequently Asked Questions.
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