USD 5.0 billion
Soft Services Facilities Market Size, Share, and Growth Analysis
Soft Services Facilities Market By Type, By Service Type, By Service Provider Type, By Industry Vertical, By Contract Type, By Customer Type, By End User, By Region - Industry Forecast 2025-2032
Report ID:
SQMIG45A2040 |
Region:
Global |
Published Date: March, 2025
Pages:
197
|Tables:
63
|Figures:
78
Format -
Soft Services Facilities Market Insights
Global Soft Services Facilities Market size was valued at USD 5.0 billion in 2023 and is poised to grow from USD 5.25 billion in 2024 to USD 7.76 billion by 2032, growing at a CAGR of 5.0% during the forecast period (2025-2032).
Organizations are looking for ways to improve their day-to-day operations in order to reduce costs and achieve efficiency. By using this system, a company can bring transparency to its various organizational operations and support decision-making processes. In today's market, both internal and external regulations and norms are contributing to the growth of the soft services facilities management market.
The integration of IOT (Internet of Things) and analytics cognitive computing will provide businesses with new ways to optimize their operations. Facilities management services are growing in popularity, which is contributing to the market size of soft services facilities management. Soft services Facilities management systems offer a variety of innovative features and customizable solutions that can save you money. They are reliable and dependable, making them a valuable investment. Cloud-based security and cyber-attack prevention can be enhanced by using technology.
Soft service Facilities management solutions that are delivered as a SaaS service can be accessed and managed from anywhere. As cloud-based facility management software is accessible at any time, users can access it from anywhere. Facility managers are looking for ways to reduce their operating costs. Cloud-based facility management technologies can manage a large portfolio of assets in a variety of locations. With the support of internet access, facility managers can check in from anywhere. Real-time insights help us make better decisions by providing us with immediate information about the current situation.
US Soft Services Facilities Market is poised to grow at a sustainable CAGR for the next forecast year.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
Outsourcing
Fastest Growth
In House
Growth Rate
5.0% CAGR
Global Soft Services Facilities Management Market ($ Bn)
Country Share for North America Region- 2021 (%)
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Soft Services Facilities Market Segments Analysis
Global Soft Services Facilities Market is segmented by Type, By Service Type, By Service Provider Type, By Industry Vertical, By Contract Type, By Customer Type, By End User and region. Based on By Type, the market is segmented into Office Support and Landscaping Services, Cleaning Services, Catering Services, Security Services and Other. Based on By Service Type, the market is segmented into In-house and Outsourcing. Based on By Service Provider Type, the market is segmented into Specialist Providers, Integrated Facilities Management Providers, Local/Regional Providers and Global/MNC Providers. Based on By Industry Vertical, the market is segmented into Healthcare, Government, Education, Military & Defense, Real Estate and Others. Based on By Contract Type, the market is segmented into Short-term Contracts, Long-term Contracts and On-demand Services. Based on By Customer Type, the market is segmented into B2B, B2G and B2C. Based on By End User, the market is segmented into Commercial, Institutional, Public or Infrastructure, Industrial and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Soft Services Facilities Market Analysis by Service
The outsourcing segment is expected to generate the most revenue next year, driven by an increase in non-core operations in selected locations. There are various factors contributing to the attractiveness of vendors that are involved in digital ecosystem management. These include the cost savings that can be achieved, the lack of digital skills within the ecosystem, and the fact that these vendors are associated directly or indirectly with the function. This involvement of suppliers has a potential impact on the outsourcing business. For example, according to secondary sources, outsourcing has exceeded 50 percent of total facility management in the Middle East, North America and Europe.
Soft Services Facilities Market Analysis by Industry Vertical
Based on the industry vertical, The real estate industry is expected to grow significantly in the coming years, as more educational centers, logistics and transportation services become available. Further government initiatives to build smart cities would help increase the market demand for soft services facilities management. The education, healthcare, government and military and defense sectors are expected to grow rapidly due to governmental pressures to align business processes with the regulatory norms, integrate technological solutions to ease business activities, and promote environmentally friendly practices.
Global Soft Services Facilities Management Market By Service Type
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Soft Services Facilities Market Regional Insights
The Asia Pacific market for soft services facilities management holds the largest share of the market due to the large number of manufacturing companies operating in the region, along with the increasing popularity of outsourcing businesses. There are a wide variety of comprehensive solutions available, making this a popular market. In recent years, a high infrastructure development rate has led to a quick rise in the success rates of certain industries, such as banking and insurance, healthcare, manufacturing, and retail. The growing demand for facilities management services from various end users is likely to drive growth in the market over the next few years.
North America and Europe market of soft service facilities management are considered to be the maturity stage. The growing number of facilities management outsourcing businesses and the presence of service providers operating in this region are contributing to the rise in cost of services. Foreign direct investment (FDI) is playing a growing role in the IT, telecom, real estate, and healthcare industries, and these sectors are influencing the facilities management solutions in the coming years. The adoption of breakthrough technologies in these regions is having a positive impact on facilities management, making processes more accurate and efficient.
The soft services facilities management market is expected to grow rapidly in the near future, as new commercial infrastructure is being built in various industries across the Middle East, Africa, and Latin America. Besides government initiatives to invest in infrastructure development, market players are also able to capitalize on opportunities for providing soft services management.
Global Soft Services Facilities Management Market By Region
- Largest
- Fastest
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Soft Services Facilities Market Dynamics
Soft Services Facilities Market Drivers
Integration of Latest Technologies across various Verticals to Drive Market Growth
- The Internet of Things is emerging as a major driver for soft services facilities management. The Internet of Things (IOT) provides a continuous stream of data that can help make better decisions and improve work processes across a variety of industries. The growth of outsourcing businesses and the focus of companies on providing value-added services (such as risk management and compliance with local labor laws) are two factors contributing to the soft services facilities management market's growth.
Soft Services Facilities Market Restraints
Lack of Managerial Awareness can be a Limiting Factor
- Facilities management is growing in popularity across the globe, but there is a significant gap in understanding the necessary prerequisite technologies. The use of conventional technologies is likely to have a negative impact on the soft services facilities management sector. Enterprises are still integrating cloud computing systems through the IoT ecosystem. That being said, the lack of skills and expertise creates serious headwinds for the soft services facility management market
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Soft Services Facilities Market Competitive Landscape
Players in the global market are investing in mergers and acquisitions to expand their business and consumer base. Adopting strategies such as product launches and portfolio expansion will provide them with an edge over their competitors. CBRE Group Inc. is aggressively investing in real estate businesses as part of its development services strategy. The company has pledged to invest USD 53.7 million in its global investment management business in the future.
Top Players in Soft Services Facilities Market
- Sodexo
- Compass Group PLC
- CBRE Group, Inc.
- ISS A/S
- Aramark Corporation
- Jones Lang LaSalle Incorporated (JLL)
- Cushman & Wakefield plc
- Dussmann Group
- Mitie Group PLC
- Serco Group PLC
- G4S (Allied Universal)
- Veolia Environment S.A.
- Atalian Global Services
- Tenon Group
- OCS Group
- ABM Industries
- Vebego International BV
- DW Facility Group BV
- BVG India Limited
- Dusters Total Solutions Services Pvt. Ltd
Soft Services Facilities Market Recent developments
- In April 2024, Cloud Software Group Inc. and Microsoft Corp. revealed an intensified collaboration with an eight-year strategic partnership agreement. This agreement will bolster their joint go-to-market efforts for the Citrix® virtual application and desktop platform, while also facilitating the creation of new cloud and AI solutions with a unified product roadmap. As part of the partnership, Cloud Software Group will invest $1.65 billion in the Microsoft cloud and its generative AI capabilities.
- In April 2024, Buildkite Pty Ltd (Buildkite), a rapidly expanding global DevOps platform company, announced at the AWS Sydney Summit that it has entered into a multi-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS), the world's leading and widely adopted cloud platform. The collaboration aims to expedite the delivery of cloud-native applications across various industries, including digital native, financial services, retail, and enterprises undergoing digital transformation. As part of the agreement, AWS and Buildkite will join forces to market and distribute Buildkite's DevOps platform to customers across North America, EMEA, and APAC regions. Additionally, Buildkite will debut its DevOps platform on the AWS Marketplace, starting today.
- In February 2024, VMware, now under Broadcom Inc. following its acquisition, unveiled notable advancements in its Software-Defined Edge portfolio, encompassing 5G, SD-WAN, SASE, and Edge Compute technologies. These developments aim to empower Communications Service Providers (CSPs) in modernizing their networks and generating new revenue streams. Co-innovated with ecosystem partners, these enhancements also facilitate enterprises in running workloads at scale at the edge, leveraging automation and unparalleled observability.
Soft Services Facilities Key Market Trends
- Since enterprises are concerned with improving their productivity and efficiency as well as reducing their energy consumption, they are taking various measures to achieve these goals. As a result of this, many soft services facility management manufacturers are adopting automated technologies to lower their energy consumption levels. Government intervention can compel suppliers to upgrade their existing technologies and conform to regulatory norms. Facilities management solutions providers are benefiting from government initiatives to invest in the real estate sector and build smart cities. These initiatives are creating opportunities for providers to provide innovative and cost-effective solutions to manage facilities. This is due to the integration of energy-efficient and product-integrated buildings into various operational functions.
Soft Services Facilities Market SkyQuest Analysis
Sky Quest's ABIRAW (Advanced Business Intelligence, Research and Analysis Wing) is our Business Information Services team that collects, collates, Co-relates and analyses the Data collected by means of Primary Exploratory Research backed by the robust Secondary Desk research.
According to our Global Soft Services Facilities Market analysis, there's been an increase in demand for cloud-based facility management solutions, and there's also been an increase in demand for soft services facilities management solutions that are integrated with intelligent software.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 5.0 billion |
| Market size value in 2032 | USD 7.76 billion |
| Growth Rate | 5.0% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
Soft Services Facilities Market Recent developments
|
| Customization scope | Free report customization with purchase. Customization includes:-
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Soft Services Facilities Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Soft Services Facilities Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Soft Services Facilities Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Soft Services Facilities Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Soft Services Facilities Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Soft Services Facilities Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
Soft Services Facilities Market Report Snapshots
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