USD 4.2 billion
Patient Portal Market Size, Share, and Growth Analysis
Patient Portal Market By Deployment Mode (On-Premise, Cloud-Based), By Application (Appointment Scheduling, Patient Engagement), By End User (Healthcare Providers, Patients), By Technology, By Region - Industry Forecast 2025-2032
Report ID:
SQMIG35G2116 |
Region:
Global |
Published Date: March, 2025
Pages:
219
|Tables:
61
|Figures:
78
Format -
Patient Portal Market Insights
Global Patient Portal Market size was valued at USD 4.2 billion in 2023 and is poised to grow from USD 5.04 billion in 2024 to USD 21.83 billion by 2032, growing at a CAGR of 20.1% during the forecast period (2025-2032).
For health-care support, patient portal is an online service for common people. It is a go to place for individuals to communicate with the health-care professionals very easily by connecting them for medications and support. It facilitates easy tracking of applications, doctor visits, discharge and medication summaries, laboratory results of the patient, billings and others.
Patient portal market is expected to grow quickly due to the easy communication with doctors and tracking of the services such as EHR adoption that can positively add value to the growth of the market globally as individuals especially elderly people like to have easy access of some services like connecting with the health-care professionals on the go, and this plays a vital role for the growth globally during the forecast period. According to the World Health Organization (WHO), more than half of upper middle and high-income countries have implemented national EHR systems.
The pandemic has been a boon to the patient portal market due to less visits to hospital for medical help because of getting affected if they have some contact with the infected patients. There is an increased online appointment, chatbots and other services that help the patient to directly interact with the specialist and EHR is quite helpful in that regard.
US Patient Portal Market is poised to grow at a sustainable CAGR for the next forecast year.
Market snapshot - 2025-2032
Global Market Size
Largest Segment
web based
Fastest Growth
cloud based
Growth Rate
20.1% CAGR
Global Patient Portal Market 2021-2030 ($ Bn)
Country Share for North America Region- 2021 (%)
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Patient Portal Market Segments Analysis
Global Patient Portal Market is segmented by Deployment Mode, Application, End User, Technology and region. Based on Deployment Mode, the market is segmented into On-Premise, Cloud-Based and Web-Based. Based on Application, the market is segmented into Appointment Scheduling, Patient Engagement, Medical Records Management and Billing and Payments. Based on End User, the market is segmented into Healthcare Providers, Patients, Insurance Companies and Pharmacies. Based on Technology, the market is segmented into Mobile Applications, Web Portals and Telehealth Solutions. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.
Patient Portal Market Analysis by Type
Integrated patient portal system holds the largest market share of 58.1% in 2021. Integrated portal is a one stop solution as it is cost effective, efficient and so on which bridges the gap between physical needs and online prescriptions and these are in high demand currently in 2022. Further, it can save time on both ends.
Smaller health-care providers such as private labs, independent pharmacies and others can use standalone portal systems due to its plain software architecture, easy to use and low budget requirement.
Patient Portal Market Analysis by Mode of Delivery
Based on mode of delivery, the web-based segment accounted for 66.0% market share in 2021 and has quite dominated the patient portal market because of many offerings by this software such as automatic software updates, no extra cost for the hardware, and others. It can be installed remotely and is managed by a third-party.
During the anticipated period, the cloud-based segment is expected to grow due to the real-time interaction facility for the health-care companies to share and merge data from various systems; and online appointment booking & email marketing and others are some services available in the portal.
Global Patient Portal Market By mode of delivery 2021 (%)
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Patient Portal Market Regional Insights
Global patient portal market is dominated by North America, accounting for the largest market share in 2021 and the region is expected to experience significant growth during the forecast period due to the advancement in technologies in the health-care department. The U.S. and Canada are the dominant countries in using the new technology. In the U.S. due to chronic disease, 70% of the deaths are responsible for this reason and this leads to switch to value-based reimbursement and is driving the need for patient portal systems in North America.
Europe is the second region in dominance in the patient portal market owing to the increased deployment of health-care IT & tele-health initiatives, and the digitization of healthcare regulations in the region.
Global Patient Portal Market By Geography, 2021-2030
- Largest
- Fastest
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Patient Portal Market Dynamics
Patient Portal Market Drivers
Improved Healthcare Infrastructure to Bolster Market Growth
- Increased demand for electronic health records can drive the market growth ahead as expected during the anticipated period.
- Increased demand for the development of patient portal software with prolific features that can provide some great opportunities for small & big market players during the forecast period.
- Familiarity of chronic diseases and regular hospital visits can propel the market growth of the patient portals.
Patient Portal Market Restraints
Security Concerns to Hinder Market Growth
- Various security problems and lack of awareness & knowledge in the developing economies. High cost of deployment of patient portal solutions inhibits the growth of the market. Need of infrastructural expenditure to back patient portals.
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Patient Portal Market Competitive Landscape
Global patient portal market provides a detailed competitive landscape on numerous things below. To maintain a competitive edge, the major industry participants are continually implementing various growth strategies. Innovations, mergers, and acquisitions, collaborations and partnerships are adopted by these players to thrive in the competitive market. In order to provide industries with the most effective and economical solutions, the prominent market players are also focussing on concentrating on R&D. The following top players play a key role in generating revenue during the forecast period.
Top Players in Patient Portal Market
- Epic Systems (USA)
- Cerner Corporation (USA)
- Allscripts Healthcare Solutions (USA)
- Athenahealth (USA)
- NextGen Healthcare (USA)
- McKesson Corporation (USA)
- MEDITECH (USA)
- eClinicalWorks (USA)
- GE Healthcare (USA)
- Philips Healthcare (Netherlands)
- Orion Health (New Zealand)
- Lumeris (USA)
- Validic (USA)
- FollowMyHealth (USA)
- Healow (USA)
- WebMD Health Services (USA)
- IBM Watson Health (USA)
- Salesforce Health Cloud (USA)
Patient Portal Market Recent Developments
- Cerner and IBM teamed together in December 2023 to include the Watson AI platform into Cerner's patient interface, enabling suggestions and individualized patient involvement.
- RelayHealth is a patient engagement platform that McKesson purchased in November 2023 in order to bolster its patient portal capabilities and increase its market share.
- Epic and Apple announced a cooperation in September 2023 to integrate the Apple Watch with Epic's patient portal. This would enable patients to track their health information and get reminders for appointments and prescription refills.
Patient Portal Key Market Trends
- The quick digitization across the health-care sector initiates the positive factor in the global patient portal market. The extensive integration of cloud-based solutions, artificial intelligence (AI), and big data analytics with patient portals facilitating the professionals to make quick decisions, treatment planning, and quick diagnosis.
- The pandemic has brought the need for effective health-care support throughout the world. The increase of backing and funding by private & public departments in upgrading the medical care leads the paperboard market to generate revenue to a greater extent during the forecast period.
Patient Portal Market SkyQuest Analysis
SkyQuest's ABIRAW (Advanced Business Intelligence, Research & Analysis Wing) is our Business Information Services team that Collects, Collates, Co-relates, and Analyses the Data collected by means of Primary Exploratory Research backed by the robust Secondary Desk research.
According to our global patient portal market analysis, among regions North America is expected to capture higher market share, the growth of the region is attributed to greater demand for the developing economies owing to the increasing popularity of the technological advancements in the region. Awareness among few regions of the latest technologies or software can contribute to the growth of the market slowly and is expected to continue the growth at a good pace because of the widespread awareness in various countries during the anticipated period.
| Report Metric | Details |
|---|---|
| Market size value in 2023 | USD 4.2 billion |
| Market size value in 2032 | USD 21.83 billion |
| Growth Rate | 20.1% |
| Base year | 2024 |
| Forecast period | 2025-2032 |
| Forecast Unit (Value) | USD Billion |
| Segments covered |
|
| Regions covered | North America (US, Canada), Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe), Asia Pacific (China, India, Japan, Rest of Asia-Pacific), Latin America (Brazil, Rest of Latin America), Middle East & Africa (South Africa, GCC Countries, Rest of MEA) |
| Companies covered |
|
| Customization scope | Free report customization with purchase. Customization includes:-
|
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Table Of Content
Executive Summary
Market overview
- Exhibit: Executive Summary – Chart on Market Overview
- Exhibit: Executive Summary – Data Table on Market Overview
- Exhibit: Executive Summary – Chart on Patient Portal Market Characteristics
- Exhibit: Executive Summary – Chart on Market by Geography
- Exhibit: Executive Summary – Chart on Market Segmentation
- Exhibit: Executive Summary – Chart on Incremental Growth
- Exhibit: Executive Summary – Data Table on Incremental Growth
- Exhibit: Executive Summary – Chart on Vendor Market Positioning
Parent Market Analysis
Market overview
Market size
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- SWOT Analysis
KEY MARKET INSIGHTS
- Technology Analysis
- (Exhibit: Data Table: Name of technology and details)
- Pricing Analysis
- (Exhibit: Data Table: Name of technology and pricing details)
- Supply Chain Analysis
- (Exhibit: Detailed Supply Chain Presentation)
- Value Chain Analysis
- (Exhibit: Detailed Value Chain Presentation)
- Ecosystem Of the Market
- Exhibit: Parent Market Ecosystem Market Analysis
- Exhibit: Market Characteristics of Parent Market
- IP Analysis
- (Exhibit: Data Table: Name of product/technology, patents filed, inventor/company name, acquiring firm)
- Trade Analysis
- (Exhibit: Data Table: Import and Export data details)
- Startup Analysis
- (Exhibit: Data Table: Emerging startups details)
- Raw Material Analysis
- (Exhibit: Data Table: Mapping of key raw materials)
- Innovation Matrix
- (Exhibit: Positioning Matrix: Mapping of new and existing technologies)
- Pipeline product Analysis
- (Exhibit: Data Table: Name of companies and pipeline products, regional mapping)
- Macroeconomic Indicators
COVID IMPACT
- Introduction
- Impact On Economy—scenario Assessment
- Exhibit: Data on GDP - Year-over-year growth 2016-2022 (%)
- Revised Market Size
- Exhibit: Data Table on Patient Portal Market size and forecast 2021-2027 ($ million)
- Impact Of COVID On Key Segments
- Exhibit: Data Table on Segment Market size and forecast 2021-2027 ($ million)
- COVID Strategies By Company
- Exhibit: Analysis on key strategies adopted by companies
MARKET DYNAMICS & OUTLOOK
- Market Dynamics
- Exhibit: Impact analysis of DROC, 2021
- Drivers
- Opportunities
- Restraints
- Challenges
- Exhibit: Impact analysis of DROC, 2021
- Regulatory Landscape
- Exhibit: Data Table on regulation from different region
- SWOT Analysis
- Porters Analysis
- Competitive rivalry
- Exhibit: Competitive rivalry Impact of key factors, 2021
- Threat of substitute products
- Exhibit: Threat of Substitute Products Impact of key factors, 2021
- Bargaining power of buyers
- Exhibit: buyers bargaining power Impact of key factors, 2021
- Threat of new entrants
- Exhibit: Threat of new entrants Impact of key factors, 2021
- Bargaining power of suppliers
- Exhibit: Threat of suppliers bargaining power Impact of key factors, 2021
- Competitive rivalry
- Skyquest special insights on future disruptions
- Political Impact
- Economic impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
Market Size by Region
- Chart on Market share by geography 2021-2027 (%)
- Data Table on Market share by geography 2021-2027(%)
- North America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- USA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Canada
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Europe
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Germany
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Spain
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- France
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- UK
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Europe
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Asia Pacific
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- China
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- India
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Japan
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Korea
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of Asia Pacific
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Latin America
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- Brazil
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of South America
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Middle East & Africa (MEA)
- Chart on Market share by country 2021-2027 (%)
- Data Table on Market share by country 2021-2027(%)
- GCC Countries
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- South Africa
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
- Rest of MEA
- Exhibit: Chart on Market share 2021-2027 (%)
- Exhibit: Market size and forecast 2021-2027 ($ million)
KEY COMPANY PROFILES
- Competitive Landscape
- Total number of companies covered
- Exhibit: companies covered in the report, 2021
- Top companies market positioning
- Exhibit: company positioning matrix, 2021
- Top companies market Share
- Exhibit: Pie chart analysis on company market share, 2021(%)
- Total number of companies covered
Methodology
For the Patient Portal Market, our research methodology involved a mixture of primary and secondary data sources. Key steps involved in the research process are listed below:
1. Information Procurement: This stage involved the procurement of Market data or related information via primary and secondary sources. The various secondary sources used included various company websites, annual reports, trade databases, and paid databases such as Hoover's, Bloomberg Business, Factiva, and Avention. Our team did 45 primary interactions Globally which included several stakeholders such as manufacturers, customers, key opinion leaders, etc. Overall, information procurement was one of the most extensive stages in our research process.
2. Information Analysis: This step involved triangulation of data through bottom-up and top-down approaches to estimate and validate the total size and future estimate of the Patient Portal Market.
3. Report Formulation: The final step entailed the placement of data points in appropriate Market spaces in an attempt to deduce viable conclusions.
4. Validation & Publishing: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helped us finalize data points to be used for final calculations. The final Market estimates and forecasts were then aligned and sent to our panel of industry experts for validation of data. Once the validation was done the report was sent to our Quality Assurance team to ensure adherence to style guides, consistency & design.
Analyst Support
Customization Options
With the given market data, our dedicated team of analysts can offer you the following customization options are available for the Patient Portal Market:
Product Analysis: Product matrix, which offers a detailed comparison of the product portfolio of companies.
Regional Analysis: Further analysis of the Patient Portal Market for additional countries.
Competitive Analysis: Detailed analysis and profiling of additional Market players & comparative analysis of competitive products.
Go to Market Strategy: Find the high-growth channels to invest your marketing efforts and increase your customer base.
Innovation Mapping: Identify racial solutions and innovation, connected to deep ecosystems of innovators, start-ups, academics, and strategic partners.
Category Intelligence: Customized intelligence that is relevant to their supply Markets will enable them to make smarter sourcing decisions and improve their category management.
Public Company Transcript Analysis: To improve the investment performance by generating new alpha and making better-informed decisions.
Social Media Listening: To analyze the conversations and trends happening not just around your brand, but around your industry as a whole, and use those insights to make better Marketing decisions.
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